Social Media Engagement Customer Satisfaction - Articles

On the Development of Intangible Cultural Heritage Souvenir Based on the Perception of Tourists (Articles)

Haiying Liu, Fuli Han, Jingyi Wang

Journal of Service Science and Management Vol.13 No.2, April 26, 2020

DOI: 10.4236/jssm.2020.132023 1,419 Downloads 3,227 Views Citations
Digital Marketing Communication and Consumer Buying Decision Process in Pandemic Standpoint (COVID-19): An Empirical Study of Bangladeshi Customers’ in Branded Cosmetics Perspective (Articles)

Mamtaj Akter, Nigar Sultana

Open Journal of Business and Management Vol.8 No.6, November 24, 2020

DOI: 10.4236/ojbm.2020.86167 13,838 Downloads 22,350 Views Citations
Quality Improvement Training Framework Adoption at Katutura Hospital in Windhoek Namibia (Articles)

Bernardus Franco Maseke, Bongani Nyathi

Open Access Library Journal Vol.8 No.1, January 29, 2021

DOI: 10.4236/oalib.1106945 325 Downloads 1,507 Views Citations
Decision and Coordination in the Dual-Channel Supply Chain Considering the Risk-Averse and Customer Returns (Articles)

Aifeng Zhang, Jianbiao Ren, Zhenzhong Guan, Usman Farooq

Journal of Mathematical Finance Vol.11 No.1, February 19, 2021

DOI: 10.4236/jmf.2021.111003 772 Downloads 1,999 Views Citations
Business Continuity Management in a Time of Crisis: Emerging Trends for Commercial Banks in Zimbabwe during and Post the Covid-19 Global Crisis (Articles)

Taurai Muparadzi, Letwin Rodze

Open Journal of Business and Management Vol.9 No.3, May 21, 2021

DOI: 10.4236/ojbm.2021.93063 1,178 Downloads 6,285 Views Citations
Customer Retention: Behaviour Perspective Model of Ghanaian Telecommunication Industry Using Multinomial Regression Analysis (Articles)

Nelson Doe Dzivor, Frank B. K. Twenefour, Emmanuel M. Baah, Mathias Gyamfi

Applied Mathematics Vol.13 No.1, January 21, 2022

DOI: 10.4236/am.2022.131005 317 Downloads 1,416 Views Citations
Customer Churn Prediction Using AdaBoost Classifier and BP Neural Network Techniques in the E-Commerce Industry (Articles)

Xiancheng Xiahou, Yoshio Harada

American Journal of Industrial and Business Management Vol.12 No.3, March 17, 2022

DOI: 10.4236/ajibm.2022.123015 946 Downloads 4,099 Views Citations
This article belongs to the Special Issue on Business Intelligence and Technology
Supply Chain Management: Empirical Case Study of a Small-Scale Manufacturing Company in Nigeria (Articles)

Samuel Dayo Odusina

Open Journal of Business and Management Vol.10 No.4, June 9, 2022

DOI: 10.4236/ojbm.2022.104085 667 Downloads 4,014 Views Citations
Research on Telecom Customer Churn Prediction Based on GA-XGBoost and SHAP (Articles)

Ke Peng, Yan Peng

Journal of Computer and Communications Vol.10 No.11, November 28, 2022

DOI: 10.4236/jcc.2022.1011008 482 Downloads 2,701 Views Citations
Routine Supportive Supervision and Management of Medicines and Other Health Products and Technologies in Vihiga County, Kenya (Articles)

Mukanya Collins Mudogo, Oluhano Jerusa, Sikuku Eric, Mwanje Inonda Justus, Anyiendah Mary, Amadi Mercy, Riungu James, Sumbi Victor, Ottichilo Wilber

Pharmacology & Pharmacy Vol.14 No.2, February 28, 2023

DOI: 10.4236/pp.2023.142004 276 Downloads 1,354 Views Citations
Perception and Preferences of Consumers in the Retail Sector: A Case Study in the City of Loja-Ecuador (Articles)

Max Boada, Maria Boada, Francisco Morocho

Open Journal of Business and Management Vol.11 No.3, May 31, 2023

DOI: 10.4236/ojbm.2023.113074 539 Downloads 4,103 Views Citations
An Exploration of the Influence of Corporate Social Responsibility Performances on Shareholders’ Return (Articles)

Rachael Okwudili Iliemena, Sunday Jones Aniefor, Rosemary Uagbale-Ekatah, Happiness Chibuzor Goodluck

Journal of Financial Risk Management Vol.12 No.2, June 13, 2023

DOI: 10.4236/jfrm.2023.122009 310 Downloads 1,333 Views Citations
Influence Mechanism of Leading Customer-Oriented Boundary-Spanning Behavior on Employee Service Performance (Articles)

Abdoulaye H. Toure

American Journal of Industrial and Business Management Vol.13 No.11, November 22, 2023

DOI: 10.4236/ajibm.2023.1311067 349 Downloads 1,501 Views Citations
The User Analysis of Amazon Using Artificial Intelligence at Customer Churn (Articles)

Mohammed Ali Alzahrani

Journal of Data Analysis and Information Processing Vol.12 No.1, February 8, 2024

DOI: 10.4236/jdaip.2024.121003 363 Downloads 1,907 Views Citations
Anti-Money Laundering Compliance and Financial Performance of Selected Commercial Banks in South Sudan: A Survey of Literature on Customer Due Diligence (Articles)

Abraham Telar Nicknora

Journal of Financial Risk Management Vol.13 No.2, May 6, 2024

DOI: 10.4236/jfrm.2024.132012 282 Downloads 1,441 Views Citations
The Influence of Market Dynamics on Switching Intention in the Mobile Telecommunication Industry in Ghana: Exploring the Mediating Role of Competitive Intensity (Articles)

Francis Osei, George Ofori, Alfred Owusu, Joyce Dankwah Owusu

Open Journal of Business and Management Vol.12 No.4, July 24, 2024

DOI: 10.4236/ojbm.2024.124136 189 Downloads 1,137 Views Citations
Application Research of Multi-Dimensional Customer Behavior Analysis Model in Precision Marketing (Articles)

Shuotong Dong

Open Journal of Applied Sciences Vol.14 No.12, December 19, 2024

DOI: 10.4236/ojapps.2024.1412235 196 Downloads 1,151 Views Citations
The Influence of Digital Marketing on Customer Loyalty in the Restaurant Industry in Uzbekistan (Articles)

Mirakhimova Dilafruz Dilmurod Kizi, Chunli Du

Open Access Library Journal Vol.12 No.5, May 31, 2025

DOI: 10.4236/oalib.1113434 198 Downloads 1,557 Views Citations
Ethical AI in Banking: A Sectoral Literature Review with Case-Based Interventions (Articles)

John Smit

Open Journal of Business and Management Vol.13 No.4, June 16, 2025

DOI: 10.4236/ojbm.2025.134125 251 Downloads 1,847 Views Citations
Artificial Intelligence for Business Innovation: Revolutionizing Financial Analytics and Customer Modeling in Online Commerce (Articles)

Md Asrafuzzaman, Md Tarek Hasan, Md Khorshed Alam, Md Zahin Hossain George

Voice of the Publisher Vol.11 No.3, July 7, 2025

DOI: 10.4236/vp.2025.113028 160 Downloads 1,165 Views Citations

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