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The Extent of the Impact of Social Responsibility Practices on Customer’s Loyalty: Evidence from Jordanian Telecommunication Companies
(Articles)
Noor Ahmad Mahmood Alkhudierat
Open Access Library Journal
Vol.8 No.12
, December 16, 2021
DOI:
10.4236/oalib.1108170
206
Downloads
1,347
Views
Citations
A Review of Corporate Social Responsibility and Its Relationship with Customer Satisfaction and Corporate Image
(Articles)
Bruce Emmanuel
,
Owusu-Ansah Priscilla
Open Journal of Business and Management
Vol.10 No.2
, March 9, 2022
DOI:
10.4236/ojbm.2022.102040
2,477
Downloads
16,256
Views
Citations
Service Robots—An Innovative Sustainability in Rural Banking
(Articles)
Ravi Hariharan
,
Radhakrishna Vedapradha
,
Elango Sudha
,
Krishnamurthi Subramani
,
Venkoba Rao Divyashree
Journal of Service Science and Management
Vol.16 No.4
, August 29, 2023
DOI:
10.4236/jssm.2023.164026
466
Downloads
2,018
Views
Citations
Can Efficacious Service Recovery Enable Retention of Complaint-Averse Savvy Customers?
(Articles)
Mabel Birungi Komunda
,
Aihie Osarenkhoe
Journal of Service Science and Management
Vol.16 No.6
, November 24, 2023
DOI:
10.4236/jssm.2023.166036
287
Downloads
1,458
Views
Citations
Design and Implementation of a CRM System Based on Email Services
(Articles)
Mingyuan Zhu
Journal of Computer and Communications
Vol.13 No.2
, February 11, 2025
DOI:
10.4236/jcc.2025.132001
166
Downloads
1,079
Views
Citations
The Role of Subscription Services in Building Long-Term Customer Loyalty
(Articles)
Artur Tatevosian
American Journal of Industrial and Business Management
Vol.15 No.11
, October 31, 2025
DOI:
10.4236/ajibm.2025.1511084
102
Downloads
623
Views
Citations
Customer Centricity, Hyper-Personalization, and New Digital Business Models
(Articles)
Snezana Zivcevska-Stalpers
Open Journal of Business and Management
Vol.13 No.6
, November 25, 2025
DOI:
10.4236/ojbm.2025.136228
205
Downloads
1,815
Views
Citations
CSR Impact of Bangladeshi Bank on Consumer Loyalty: Trust and Satisfaction Roles during COVID-19
(Articles)
Md Jahir Uddin Khan
,
Shouming Chen
,
Md Zakir Hossain Khan
,
Md Abid Hasan
Open Journal of Business and Management
Vol.13 No.6
, November 27, 2025
DOI:
10.4236/ojbm.2025.136233
92
Downloads
526
Views
Citations
The Impact of Artificial Intelligence on International Trade: Evidence from B2C Giant E-Commerce (Amazon, Alibaba, Shopify, eBay)
(Articles)
Md. Estiak Ibne Monjur
,
Abu Hurira Rifat
,
Md. Rasidul Islam
,
Md. Ratan Bhuiyan
Open Journal of Business and Management
Vol.11 No.5
, September 21, 2023
DOI:
10.4236/ojbm.2023.115132
1,075
Downloads
7,826
Views
Citations
E-Governance for Improved Public Service Delivery in Fiji
(Articles)
Rafia NAZ
Journal of Service Science and Management
Vol.2 No.3
, September 10, 2009
DOI:
10.4236/jssm.2009.23023
10,581
Downloads
22,227
Views
Citations
Intelligent Supply Chain Management
(Articles)
Mohammad Zubair Khan
,
Omar Al-Mushayt
,
Jahangir Alam
,
Jorair Ahmad
Journal of Software Engineering and Applications
Vol.3 No.4
, May 6, 2010
DOI:
10.4236/jsea.2010.34045
10,315
Downloads
22,136
Views
Citations
Transient Little’s Law for the First and Second Moments of G/M/1/N Queue Measures
(Articles)
Avi Herbon
,
Eugene Khmelnitsky
Journal of Service Science and Management
Vol.3 No.4
, December 28, 2010
DOI:
10.4236/jssm.2010.34058
6,731
Downloads
11,413
Views
Citations
Churn Forecast Based on Two-step Classification in Security Industry
(Articles)
Ying Li
,
Ziyang Deng
,
Qiang Qian
,
Rui Xu
Intelligent Information Management
Vol.3 No.4
, July 15, 2011
DOI:
10.4236/iim.2011.34019
5,951
Downloads
9,994
Views
Citations
Customer Segmentation Using CLV Elements
(Articles)
Mitra Bokaei Hosseni
,
Mohammad Jafar Tarokh
Journal of Service Science and Management
Vol.4 No.3
, September 29, 2011
DOI:
10.4236/jssm.2011.43034
8,613
Downloads
15,729
Views
Citations
Study on Revenue Management Considering Strategic Customer Behavior
(Articles)
Chuiri Zhou
,
Yu Wu
Journal of Service Science and Management
Vol.4 No.4
, December 7, 2011
DOI:
10.4236/jssm.2011.44058
5,897
Downloads
11,191
Views
Citations
Waiting in Vain: Managing Time and Customer Satisfaction at Call Centers
(Articles)
Danilo Garcia
,
Trevor Archer
,
Saleh Moradi
,
Bibinaz Ghiabi
Psychology
Vol.3 No.2
, February 23, 2012
DOI:
10.4236/psych.2012.32030
7,751
Downloads
15,714
Views
Citations
Identification and Evaluation of the Effective Criteria on Customer Satisfaction with Kitchen Worktops Product
(Articles)
Vahid Nabavi
,
Majid Azizi
,
Nemat Allah Mohebbi
iBusiness
Vol.4 No.3
, September 28, 2012
DOI:
10.4236/ib.2012.43030
5,573
Downloads
9,410
Views
Citations
An Algorithm to Vehicle Scheduling Problem of AirPort Pickup and Delivery Service
(Articles)
Zhengzheng Xu
,
Jiafu Tang
iBusiness
Vol.5 No.3B
, November 8, 2013
DOI:
10.4236/ib.2013.53B018
4,120
Downloads
6,044
Views
Citations
Factors Influencing Consumers’ Online Repurchasing Behavior: A Review and Research Agenda
(Articles)
Huaiqin Li
,
Jinhwan Hong
iBusiness
Vol.5 No.4
, December 20, 2013
DOI:
10.4236/ib.2013.54020
7,486
Downloads
12,264
Views
Citations
The Impact of Government Supervision and Consumer Purchasing Behavior on Food Safety
(Articles)
Yuan Chen
,
Xiaogang Tang
,
Kangyu Chen
,
Hui Liu
Journal of Agricultural Chemistry and Environment
Vol.3 No.4B
, October 28, 2014
DOI:
10.4236/jacen.2014.34B002
3,941
Downloads
5,602
Views
Citations
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