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Customer Relationship Management as a Tool for Improving Customer Loyalty in the Banking Industry: An Empirical Study of Guaranty Trust Bank PLC Situated within the Central Business District, FCT Abuja, Nigeria (Articles)

Yakubu Yari Kate Dazagbyilo, Shuiping Shang, Obodo Chidiebube Emmanuel, Kalissa Fatoumata Kir

Open Journal of Business and Management Vol.9 No.5, September 14, 2021

DOI: 10.4236/ojbm.2021.95124 921 Downloads 5,436 Views Citations
Self-Reported Use of Personal Protective Equipment during the SARS-CoV-2 Pandemic in Emergency Medical Service Employees in Germany—A Survey (Articles)

Theresa Berthold, Jan-Thorsten Gräsner, Janina Kosan, Marcel Zill, Leonie Hannappel, Birgitt Alpers, Jan Wnent

Open Journal of Preventive Medicine Vol.11 No.11, November 29, 2021

DOI: 10.4236/ojpm.2021.1111031 334 Downloads 1,614 Views Citations
The Impact of Change Management on the Quality of Health Service Provided “The Moderating Role of Change Resistance”: Field Study of Egyptian Private and Government Hospitals (Articles)

Safaa Ismael Abdel-Satar, Mohamed Abdel Salam Ragheb, Abdel-Nasser Ghanem

Open Access Library Journal Vol.9 No.2, February 18, 2022

DOI: 10.4236/oalib.1108354 354 Downloads 5,306 Views Citations
Current Status of Radiotherapy Services in Kenya (Articles)

Philip Kioko Ndonye, Samuel Nii Adu Tagoe

Journal of Cancer Therapy Vol.13 No.4, April 28, 2022

DOI: 10.4236/jct.2022.134018 469 Downloads 4,008 Views Citations
Manufacturer and Distributor’s Performance Measurement: A Case Study of Small-Scale Manufacturing Company in Lagos Nigeria (Articles)

Samuel Dayo Odusina

Open Journal of Business and Management Vol.10 No.3, May 9, 2022

DOI: 10.4236/ojbm.2022.103060 277 Downloads 1,610 Views Citations
Effect of ICT Use on Library Service Delivery: A Comparative Approach from Two Universities (Articles)

Frank Kofi Essien, Zhangping Lu, Pearl Abredu, Isidore Komla Zotoo

Open Access Library Journal Vol.9 No.5, May 16, 2022

DOI: 10.4236/oalib.1108653 689 Downloads 8,657 Views Citations
Assessing Basic Rehabilitation Services for Elders with Mobility Impairment (Articles)

Ekua Bentsiwaa Baiden-Amissah, Baozhen Dai, Samuel Atingabili, Priscilla Adomako Gyasi

Open Journal of Therapy and Rehabilitation Vol.10 No.2, May 17, 2022

DOI: 10.4236/ojtr.2022.102006 337 Downloads 1,571 Views Citations
Evaluating Structural and Temporal Factors Affecting Supply of Ecosystem Benefits in a University Urban Environment in South Carolina, USA (Articles)

Puskar N. Khanal, Rajan Parajuli, Thomas J. Straka

Open Journal of Forestry Vol.12 No.3, June 15, 2022

DOI: 10.4236/ojf.2022.123016 309 Downloads 1,251 Views Citations
Current State and Development of the Soil Health Index in Localities with Various Soil-Climatic Conditions in the Slovak Republic (Articles)

Jarmila Makovníková, Boris Pálka, Stanislav Kološta

Journal of Geoscience and Environment Protection Vol.10 No.6, June 17, 2022

DOI: 10.4236/gep.2022.106001 267 Downloads 1,202 Views Citations
Insights from Architectural Elements of a Service Transformation Process— A Literature Review (Articles)

Githii Michael Wainaina

Journal of Service Science and Management Vol.15 No.3, June 30, 2022

DOI: 10.4236/jssm.2022.153015 377 Downloads 2,131 Views Citations
Are Misunderstandings over “Risk” Contributing to Difficulties in Assessing and Managing Safety in the Public Domain? (Articles)

Laurence N. Ball-King

Journal of Service Science and Management Vol.15 No.5, October 9, 2022

DOI: 10.4236/jssm.2022.155030 268 Downloads 1,290 Views Citations
The Prevention and Control Measures of COVID-19 in the People’s Hospital of Pingchang County (Articles)

Xiaofang Li, Xiaoxiao Yang, Yu Zhang, Lin Zhang, Hongmei Wang, Ziyan Zhang, Fangqiong Dong

Natural Science Vol.14 No.10, October 17, 2022

DOI: 10.4236/ns.2022.1410035 188 Downloads 947 Views Citations
Insights into the Social Determinants of Health in Older Adults (Articles)

Felipe P. Perez, Carmen A. Perez, Magali N. Chumbiauca

Journal of Biomedical Science and Engineering Vol.15 No.11, November 2, 2022

DOI: 10.4236/jbise.2022.1511023 1,938 Downloads 7,120 Views Citations
Accounting for Outsourcing of Non-Core Services in Tanzania Public Sector: The Perception of Managers (Articles)

Ernest F. Mabonesho

Journal of Service Science and Management Vol.15 No.6, December 7, 2022

DOI: 10.4236/jssm.2022.156035 333 Downloads 1,862 Views Citations
A Study on Goods and Services Tax Reforms, Its Enactment, Implementation and Administration in Sierra Leone (Articles)

Abu Kai Kamara, Sheriff Kamara

Open Access Library Journal Vol.10 No.1, January 16, 2023

DOI: 10.4236/oalib.1109651 182 Downloads 1,909 Views Citations
Construction and Implementation of Multi Collaborative Service Platform Based on Industrial Competitive Intelligence (Articles)

Jia Wang

Open Journal of Applied Sciences Vol.13 No.3, March 21, 2023

DOI: 10.4236/ojapps.2023.133027 192 Downloads 764 Views Citations
Multiple Collaborative Service Model and System Construction Based on Industrial Competitive Intelligence (Articles)

Jia Wang

Journal of Intelligent Learning Systems and Applications Vol.15 No.2, May 11, 2023

DOI: 10.4236/jilsa.2023.152004 257 Downloads 852 Views Citations
Factors That Affect the Effective Use of E-Government Procedures in Limpopo (Articles)

Annastasia Moloto, Mammo Muchie

Journal of Service Science and Management Vol.16 No.3, May 19, 2023

DOI: 10.4236/jssm.2023.163013 490 Downloads 2,342 Views Citations
Analysis of Land Use Change and Associated Implications on Soil Ecosystem Functions in South Eastern Nigeria (Articles)

Nwabueze I. Igu, Chinero N. Ayogu, Chidimma C. Umeogu, Michael C. Obikwelu

Journal of Geoscience and Environment Protection Vol.11 No.5, May 30, 2023

DOI: 10.4236/gep.2023.115007 221 Downloads 891 Views Citations
Towards a Modeling of the Impacts of Road Verge Management on the Pollination Service Using System Dynamics: A Case Study in France (Articles)

Juan Pablo Ortega, Diana Daza-Gacha, Brunelle Marche, Mauricio Camargo, Clémence Chaudron, Frédérique Mayer, Juan Galvis

Applied Mathematics Vol.14 No.5, May 31, 2023

DOI: 10.4236/am.2023.145022 706 Downloads 1,864 Views Citations
This article belongs to the Special Issue on Dynamical Systems and Applications

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