Innovation; Academic Cloud Computing Service; Evaluation; Benefits; Satisfaction - Articles

The Social Dimension of Service Workers’ Job Satisfaction: The Perspective of Flight Attendants (Articles)

Chongho Lee, Myungsook An, Yonghwi Noh

Journal of Service Science and Management Vol.5 No.2, May 23, 2012

DOI: 10.4236/jssm.2012.52020 10,570 Downloads 17,876 Views Citations
Students’ Opinions of Service Quality in the Field of Higher Education (Articles)

Janardhana Gundla Palli, Rajasekhar Mamilla

Creative Education Vol.3 No.4, August 10, 2012

DOI: 10.4236/ce.2012.34067 8,221 Downloads 14,537 Views Citations
An Algorithm to Vehicle Scheduling Problem of AirPort Pickup and Delivery Service (Articles)

Zhengzheng Xu, Jiafu Tang

iBusiness Vol.5 No.3B, November 8, 2013

DOI: 10.4236/ib.2013.53B018 4,121 Downloads 6,046 Views Citations
The Challenge of Global Selective Outsourcing Environment: Implementing Customer-Centric IT Service Operations and ITIL Processes (Articles)

Anne-Maarit Majanoja, Erkki Tervala, Linnéa Linko, Ville Leppänen

Journal of Service Science and Management Vol.7 No.6, December 5, 2014

DOI: 10.4236/jssm.2014.76037 3,662 Downloads 5,755 Views Citations
A Study of Tourist Loyalty Driving Factors from Employee Satisfaction Perspective (Articles)

Ronglin Xu, Jianqiong Wang

American Journal of Industrial and Business Management Vol.6 No.12, December 23, 2016

DOI: 10.4236/ajibm.2016.612105 2,612 Downloads 8,177 Views Citations
Tourism Marketing: Measuring Tourist Satisfaction (Articles)

Juan Carlos Castro, Mauricio Quisimalin, Carmen de Pablos, Viviana Gancino, Jessica Jerez

Journal of Service Science and Management Vol.10 No.3, June 23, 2017

DOI: 10.4236/jssm.2017.103023 6,538 Downloads 17,210 Views Citations
Factors Affecting Brand Switching Behavior in Telecommunication Industry of Pakistan: A Qualitative Investigation (Articles)

Muhammad Abdul Rauf Shah, Mudassir Husnain, Amir Zubairshah

American Journal of Industrial and Business Management Vol.8 No.2, February 26, 2018

DOI: 10.4236/ajibm.2018.82022 3,512 Downloads 22,541 Views Citations
After-Sales Service and Customer Satisfaction in the Automobile Industry in an Emerging Economy (Articles)

Charles Adusei, Isaac Tweneboah-Koduah

Open Access Library Journal Vol.6 No.1, January 25, 2019

DOI: 10.4236/oalib.1105167 2,380 Downloads 21,112 Views Citations
An Overview of Citizen Satisfaction with Public Service: Based on the Model of Expectancy Disconfirmation (Articles)

Rashmi Chatterjee, Rathny Suy

Open Journal of Social Sciences Vol.7 No.4, April 19, 2019

DOI: 10.4236/jss.2019.74019 3,368 Downloads 14,025 Views Citations
The Relationship between Efficiency and Level of Satisfaction on CPD among Teachers (Articles)

Mohd Jasmy Abd Rahman, Low Weng Sheng, Md. Yusoff Daud, Nur Kamariah Ensimau

Creative Education Vol.10 No.12, November 30, 2019

DOI: 10.4236/ce.2019.1012246 846 Downloads 2,281 Views Citations
This article belongs to the Special Issue on Teaching and Learning
Assessment of Clients Satisfaction in Family Planning Service Delivery in Port Harcourt, Nigeria (Articles)

Emmanuel Okwudili Oranu, Ijeoma Chioma Oppah

Journal of Biosciences and Medicines Vol.8 No.8, August 18, 2020

DOI: 10.4236/jbm.2020.88009 637 Downloads 2,793 Views Citations
The Roles of Gratitude and Guilt on Customer Satisfaction in Perceptions of Service Failure and Recovery (Articles)

Lishan Su, Sekar Raju, Russell N. Laczniak

Journal of Service Science and Management Vol.14 No.1, February 3, 2021

DOI: 10.4236/jssm.2021.141002 925 Downloads 3,646 Views Citations
Gender as a Moderator between Work-Family Conflict and Job Satisfaction of Medical Doctors: The Case of Ghana (Articles)

Adjoa Afedua Nsaful, Jichuan Sheng, Emmanuel Nii Martey

Journal of Human Resource and Sustainability Studies Vol.9 No.2, April 28, 2021

DOI: 10.4236/jhrss.2021.92013 1,076 Downloads 3,030 Views Citations
Service Quality and Customer Satisfaction of Mobile Banking during COVID-19 Lockdown; Evidence from Rural Area of Bangladesh (Articles)

Tapas Bala, Israt Jahan, Md. Al Amin, Mahmudul Haque Tanin, Md. Faridul Islam, Md. Mahbubar Rahman, Tahira Khatun

Open Journal of Business and Management Vol.9 No.5, September 16, 2021

DOI: 10.4236/ojbm.2021.95126 1,737 Downloads 15,934 Views Citations
The Effect of Provided Education Services on Meeting Residents’ Satisfaction in the United Arab Emirates, the Case of Ajman Emirate (Articles)

Hajar Al Hubaishi, Abdelrahim Ali

Creative Education Vol.13 No.4, April 29, 2022

DOI: 10.4236/ce.2022.134093 334 Downloads 1,345 Views Citations
Strategies for Implementing a “Service Learning Program” in Higher Education Institutions (HEIs): Learning Strategies to Improve Employability (Articles)

Houinsou Dedehouanou

Creative Education Vol.13 No.5, May 26, 2022

DOI: 10.4236/ce.2022.135096 235 Downloads 1,110 Views Citations
This article belongs to the Special Issue on Higher Education
An Analysis of the Women Commuters’ Satisfaction in the Public Bus Service in Bangladesh: A Survey on Local Buses in Major Cities (Articles)

Ayesha Umme, Kojima Aya, Kubota Hisashi

Journal of Transportation Technologies Vol.12 No.4, August 18, 2022

DOI: 10.4236/jtts.2022.124033 458 Downloads 2,584 Views Citations
Customers Satisfaction on Robots, Artificial Intelligence and Service Automation (RAISA) in the Hotel Industry: A Comprehensive Review (Articles)

Fei Wu, Nadezda Sorokina, Eka Diraksa Putra

Open Journal of Business and Management Vol.11 No.3, May 31, 2023

DOI: 10.4236/ojbm.2023.113069 1,008 Downloads 6,376 Views Citations
Study Engagement as Mediator between Career Calling and Life Satisfaction (Articles)

Juncheng Zhu, Hua Zhang

Psychology Vol.14 No.12, December 25, 2023

DOI: 10.4236/psych.2023.1412108 240 Downloads 1,015 Views Citations
A Comparative Analysis of Customer Service Strategies, Challenges and Strives towards Customer Satisfaction: MTN Nigeria and MTN Cameroon Experience (Articles)

Neba Noela Buwah

Open Journal of Business and Management Vol.12 No.4, June 11, 2024

DOI: 10.4236/ojbm.2024.124109 253 Downloads 2,096 Views Citations

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