Customer Relationship Management CRM - Articles - Scientific Research Publishing

The Impact of Artificial Intelligence on International Trade: Evidence from B2C Giant E-Commerce (Amazon, Alibaba, Shopify, eBay) (Articles)

Md. Estiak Ibne Monjur, Abu Hurira Rifat, Md. Rasidul Islam, Md. Ratan Bhuiyan

Open Journal of Business and Management Vol.11 No.5, September 21, 2023

DOI: 10.4236/ojbm.2023.115132 1,075 Downloads 7,829 Views Citations
Crime Mapping in Nigeria Using GIS (Articles)

Toju Francis Balogun, Henry Okeke, Christain Ifanyin Chukwukere

Journal of Geographic Information System Vol.6 No.5, October 6, 2014

DOI: 10.4236/jgis.2014.65039 13,184 Downloads 21,636 Views Citations
Organizational Condition of Private Schools and Colleges in Nueva Ecija (Articles)

Kim Edward S. Santos, Carl Louie R. Nocum

Open Access Library Journal Vol.7 No.2, February 17, 2020

DOI: 10.4236/oalib.1106112 841 Downloads 2,063 Views Citations
Morphological Characteristics of Cambodia Mekong Delta and Tonle Sap Lake and Its Response to River-Lake Water Exchange Pattern (Articles)

Zhaoming Xu, Changwen Li, Anqiang Li, Zhongqiong You, Wei Yao, Yongsheng Chen, Liyao Huang

Journal of Water Resource and Protection Vol.12 No.4, April 8, 2020

DOI: 10.4236/jwarp.2020.124017 1,425 Downloads 5,032 Views Citations
Effects of Fairness and Relationship Quality on Relational Behavior (Articles)

Zafer Kamil Berkman

American Journal of Industrial and Business Management Vol.10 No.7, July 15, 2020

DOI: 10.4236/ajibm.2020.107079 694 Downloads 2,157 Views Citations
The Contractor-Subcontractor Relationship Types in the Construction Industry in Saudi Arabia (Articles)

Fahad Suraid Almutairi

Open Journal of Business and Management Vol.10 No.6, November 25, 2022

DOI: 10.4236/ojbm.2022.106173 340 Downloads 1,890 Views Citations
Factors Affecting Contractors and Subcontractors Relationships in the Saudi Construction Industry (Articles)

Fahad Suraid Almutairi

Open Journal of Business and Management Vol.12 No.5, September 10, 2024

DOI: 10.4236/ojbm.2024.125164 151 Downloads 927 Views Citations
Mobile Apps for Relationship Improvement: A Scoping Review (Articles)

Stephen L. Hendrix

E-Health Telecommunication Systems and Networks Vol.14 No.1, March 10, 2025

DOI: 10.4236/etsn.2025.141001 109 Downloads 965 Views Citations
E-Governance for Improved Public Service Delivery in Fiji (Articles)

Rafia NAZ

Journal of Service Science and Management Vol.2 No.3, September 10, 2009

DOI: 10.4236/jssm.2009.23023 10,582 Downloads 22,233 Views Citations
Transient Little’s Law for the First and Second Moments of G/M/1/N Queue Measures (Articles)

Avi Herbon, Eugene Khmelnitsky

Journal of Service Science and Management Vol.3 No.4, December 28, 2010

DOI: 10.4236/jssm.2010.34058 6,731 Downloads 11,414 Views Citations
Churn Forecast Based on Two-step Classification in Security Industry (Articles)

Ying Li, Ziyang Deng, Qiang Qian, Rui Xu

Intelligent Information Management Vol.3 No.4, July 15, 2011

DOI: 10.4236/iim.2011.34019 5,952 Downloads 9,995 Views Citations
Waiting in Vain: Managing Time and Customer Satisfaction at Call Centers (Articles)

Danilo Garcia, Trevor Archer, Saleh Moradi, Bibinaz Ghiabi

Psychology Vol.3 No.2, February 23, 2012

DOI: 10.4236/psych.2012.32030 7,751 Downloads 15,714 Views Citations
Identification and Evaluation of the Effective Criteria on Customer Satisfaction with Kitchen Worktops Product (Articles)

Vahid Nabavi, Majid Azizi, Nemat Allah Mohebbi

iBusiness Vol.4 No.3, September 28, 2012

DOI: 10.4236/ib.2012.43030 5,574 Downloads 9,412 Views Citations
An Algorithm to Vehicle Scheduling Problem of AirPort Pickup and Delivery Service (Articles)

Zhengzheng Xu, Jiafu Tang

iBusiness Vol.5 No.3B, November 8, 2013

DOI: 10.4236/ib.2013.53B018 4,121 Downloads 6,046 Views Citations
Factors Influencing Consumers’ Online Repurchasing Behavior: A Review and Research Agenda (Articles)

Huaiqin Li, Jinhwan Hong

iBusiness Vol.5 No.4, December 20, 2013

DOI: 10.4236/ib.2013.54020 7,487 Downloads 12,266 Views Citations
The Impact of Government Supervision and Consumer Purchasing Behavior on Food Safety (Articles)

Yuan Chen, Xiaogang Tang, Kangyu Chen, Hui Liu

Journal of Agricultural Chemistry and Environment Vol.3 No.4B, October 28, 2014

DOI: 10.4236/jacen.2014.34B002 3,941 Downloads 5,603 Views Citations
Research Model of Churn Prediction Based on Customer Segmentation and Misclassification Cost in the Context of Big Data (Articles)

Yong Liu, Yongrui Zhuang

Journal of Computer and Communications Vol.3 No.6, June 4, 2015

DOI: 10.4236/jcc.2015.36009 6,479 Downloads 8,743 Views Citations
Supply Chain Differentiation: Background, Concept and Examples (Articles)

Erik Hofmann, Stephan Knébel

Journal of Service Science and Management Vol.9 No.2, April 18, 2016

DOI: 10.4236/jssm.2016.92020 5,679 Downloads 17,205 Views Citations
Study on Customer-Perceived Value of Online Clothing Brands (Articles)

Yuling Bai, Cong Li, Jishun Niu

American Journal of Industrial and Business Management Vol.6 No.8, August 31, 2016

DOI: 10.4236/ajibm.2016.68088 4,952 Downloads 9,010 Views Citations
An Application of Heterogeneous Bayesian Regression Models with Time Varying Coefficients to Explore the Relationship between Customer Satisfaction and Shareholder Value (Articles)

Duncan K. H. Fong, Qian Chen, Zhe Chen, Rui Wang

Open Journal of Statistics Vol.7 No.1, February 13, 2017

DOI: 10.4236/ojs.2017.71004 1,574 Downloads 3,457 Views Citations

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