Intelligent Customer Service - Articles - Scientific Research Publishing

Efficiency Evaluation of China’s Medical Service (Articles)

Zhang An, Bao Yong, Xia Wen, Shuping Wang

iBusiness Vol.5 No.3B, November 7, 2013

DOI: 10.4236/ib.2013.53B001 4,296 Downloads 6,399 Views Citations
On Real-Time Accounting of Inventory Costs in the Newsvendor Model and Its Effect on the Service Level (Articles)

Tal Avinadav

Journal of Service Science and Management Vol.7 No.2, April 23, 2014

DOI: 10.4236/jssm.2014.72008 5,071 Downloads 8,153 Views Citations
Rituals in Service: A Literature Review (Review)

Qian Liu, Haiying Wei

Journal of Service Science and Management Vol.13 No.1, February 27, 2020

DOI: 10.4236/jssm.2020.131012 1,063 Downloads 4,516 Views Citations
Utilization and Satisfaction with HIV Services at 7 Provinces in Vietnam: A Cross-Sectional Study (Articles)

Le Bao Chau, Pham Thi Huyen Chang, Duong Minh Duc, Hoang Van Minh, Luu Quoc Toan, Bui Thi Tu Quyen, Le Thi Vui, Bui Thi Thu Ha

World Journal of AIDS Vol.12 No.2, June 9, 2022

DOI: 10.4236/wja.2022.122006 327 Downloads 1,556 Views Citations
Management of Intelligent Campus Wireless Sensor Networks Based on Runtime Model (Articles)

Ping Zhang, Jianzhong Wang

Journal of Computer and Communications Vol.3 No.7, July 17, 2015

DOI: 10.4236/jcc.2015.37003 3,917 Downloads 5,153 Views Citations
Optimization Management of Industrial Organizations Based on Performance Indicators (Articles)

Anne Marie Chana, Bernabé Batchakui, Blaise Ndangang

World Journal of Engineering and Technology Vol.12 No.1, February 23, 2024

DOI: 10.4236/wjet.2024.121012 254 Downloads 760 Views Citations
Intelligent Supply Chain Management (Articles)

Mohammad Zubair Khan, Omar Al-Mushayt, Jahangir Alam, Jorair Ahmad

Journal of Software Engineering and Applications Vol.3 No.4, May 6, 2010

DOI: 10.4236/jsea.2010.34045 10,375 Downloads 22,250 Views Citations
Churn Forecast Based on Two-step Classification in Security Industry (Articles)

Ying Li, Ziyang Deng, Qiang Qian, Rui Xu

Intelligent Information Management Vol.3 No.4, July 15, 2011

DOI: 10.4236/iim.2011.34019 5,981 Downloads 10,046 Views Citations
Customer Segmentation Using CLV Elements (Articles)

Mitra Bokaei Hosseni, Mohammad Jafar Tarokh

Journal of Service Science and Management Vol.4 No.3, September 29, 2011

DOI: 10.4236/jssm.2011.43034 8,668 Downloads 15,838 Views Citations
Study on Revenue Management Considering Strategic Customer Behavior (Articles)

Chuiri Zhou, Yu Wu

Journal of Service Science and Management Vol.4 No.4, December 7, 2011

DOI: 10.4236/jssm.2011.44058 5,927 Downloads 11,257 Views Citations
Waiting in Vain: Managing Time and Customer Satisfaction at Call Centers (Articles)

Danilo Garcia, Trevor Archer, Saleh Moradi, Bibinaz Ghiabi

Psychology Vol.3 No.2, February 23, 2012

DOI: 10.4236/psych.2012.32030 7,794 Downloads 15,823 Views Citations
Identification and Evaluation of the Effective Criteria on Customer Satisfaction with Kitchen Worktops Product (Articles)

Vahid Nabavi, Majid Azizi, Nemat Allah Mohebbi

iBusiness Vol.4 No.3, September 28, 2012

DOI: 10.4236/ib.2012.43030 5,601 Downloads 9,465 Views Citations
Factors Influencing Consumers’ Online Repurchasing Behavior: A Review and Research Agenda (Articles)

Huaiqin Li, Jinhwan Hong

iBusiness Vol.5 No.4, December 20, 2013

DOI: 10.4236/ib.2013.54020 7,532 Downloads 12,373 Views Citations
The Impact of Government Supervision and Consumer Purchasing Behavior on Food Safety (Articles)

Yuan Chen, Xiaogang Tang, Kangyu Chen, Hui Liu

Journal of Agricultural Chemistry and Environment Vol.3 No.4B, October 28, 2014

DOI: 10.4236/jacen.2014.34B002 3,961 Downloads 5,674 Views Citations
Methods of Measuring Influence of Bank Customer Using Social Network Model (Articles)

Huaqing Mao, Xinyuan Jin, Li Zhu

American Journal of Industrial and Business Management Vol.5 No.4, April 8, 2015

DOI: 10.4236/ajibm.2015.54017 3,482 Downloads 5,082 Views Citations
Research Model of Churn Prediction Based on Customer Segmentation and Misclassification Cost in the Context of Big Data (Articles)

Yong Liu, Yongrui Zhuang

Journal of Computer and Communications Vol.3 No.6, June 4, 2015

DOI: 10.4236/jcc.2015.36009 6,530 Downloads 8,869 Views Citations
Mining Profitability of Telecommunication Customers Using K-Means Clustering (Articles)

Hasitha Indika Arumawadu, R. M. Kapila Tharanga Rathnayaka, S. K. Illangarathne

Journal of Data Analysis and Information Processing Vol.3 No.3, August 21, 2015

DOI: 10.4236/jdaip.2015.33008 4,754 Downloads 7,381 Views Citations
Supply Chain Differentiation: Background, Concept and Examples (Articles)

Erik Hofmann, Stephan Knébel

Journal of Service Science and Management Vol.9 No.2, April 18, 2016

DOI: 10.4236/jssm.2016.92020 5,711 Downloads 17,347 Views Citations
Study on Customer-Perceived Value of Online Clothing Brands (Articles)

Yuling Bai, Cong Li, Jishun Niu

American Journal of Industrial and Business Management Vol.6 No.8, August 31, 2016

DOI: 10.4236/ajibm.2016.68088 4,979 Downloads 9,091 Views Citations
An Application of Heterogeneous Bayesian Regression Models with Time Varying Coefficients to Explore the Relationship between Customer Satisfaction and Shareholder Value (Articles)

Duncan K. H. Fong, Qian Chen, Zhe Chen, Rui Wang

Open Journal of Statistics Vol.7 No.1, February 13, 2017

DOI: 10.4236/ojs.2017.71004 1,608 Downloads 3,534 Views Citations

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