OTC Analgesics; Marketing; Customer Satisfaction; Markov Model - Articles

Modeling the Customer Satisfaction Influence on the Long Term Sales: Example with Leading OTC Analgesics INN on National Market (Articles)

Guenka Petrova, Nikolay Mateev, Dimitar Barumov, Lily Peikova, Maria Dimitrova, Manoela Manova

Modern Economy Vol.4 No.9, September 5, 2013

DOI: 10.4236/me.2013.49060 4,242 Downloads 6,985 Views Citations
Customer Satisfaction with Metaverse and Twin Avatar in Health Marketing (Articles)

Bahattin Ariğ, Murat Başal

Open Journal of Applied Sciences Vol.14 No.11, November 29, 2024

DOI: 10.4236/ojapps.2024.1411217 142 Downloads 839 Views Citations
Analysis of Airline Marketing Optimization Strategies: Taking Middle Eastern Airlines as an Example (Articles)

Fatima Zahraa Bendriouch

Open Access Library Journal Vol.12 No.11, November 12, 2025

DOI: 10.4236/oalib.1114348 81 Downloads 1,505 Views Citations
Delivering Excellent Customer Service Using House of Quality (HOQ): A Case Study of Delta Shipping Company Limited (Articles)

Emmanuel Sena Gohoho, Michael Kwasi Dzikunu, Amewu Attah, Alfred Ofori-Abebrese

Open Journal of Social Sciences Vol.10 No.6, June 16, 2022

DOI: 10.4236/jss.2022.106002 396 Downloads 2,323 Views Citations
Customer Relationship Management as a Tool for Improving Customer Loyalty in the Banking Industry: An Empirical Study of Guaranty Trust Bank PLC Situated within the Central Business District, FCT Abuja, Nigeria (Articles)

Yakubu Yari Kate Dazagbyilo, Shuiping Shang, Obodo Chidiebube Emmanuel, Kalissa Fatoumata Kir

Open Journal of Business and Management Vol.9 No.5, September 14, 2021

DOI: 10.4236/ojbm.2021.95124 921 Downloads 5,427 Views Citations
Do Customer Loyalty Programs Really Work in Airlines Business?—A Study on Air Berlin (Articles)

Muhammed Zakir Hossain, Habiba Kibria, Saraj Farhana

Journal of Service Science and Management Vol.10 No.4, July 25, 2017

DOI: 10.4236/jssm.2017.104029 4,590 Downloads 13,495 Views Citations
Strategies for Enrollment Managers at Historically Black Colleges and Universities: A Single Case Study (Articles)

Johnny B. McDonald, Charles R. Needham

Open Journal of Business and Management Vol.8 No.3, May 29, 2020

DOI: 10.4236/ojbm.2020.83084 1,069 Downloads 3,093 Views Citations
Internal Marketing and Customer Loyalty: A Dyadic Analysis (Articles)

Hayat Muhammad Awan, Ahmad Nabeel Siddiquei, Aneela Jabbar, Muhammad Abrar, Sajjad Ahmad Baig

Journal of Service Science and Management Vol.8 No.2, April 8, 2015

DOI: 10.4236/jssm.2015.82024 6,731 Downloads 12,177 Views Citations
An Examination of How Social Media Participation and Customer Satisfaction Affect the Likelihood that a Business Will Make Another Transaction in the Hospitality Sector (Articles)

Tughlok Talukder, Seaam Bin Masud, Md. Rashel Miah, Ashrafuzzaman Hera, Md. Omar Faruque

Open Access Library Journal Vol.12 No.1, January 27, 2025

DOI: 10.4236/oalib.1112802 199 Downloads 1,832 Views Citations
Increasing Customer Satisfaction, Financial Stability, Brand Loyalty and Efficiency by Making KPI Measurements with Technology Integration in Logistics (Articles)

Murat Başal

Open Journal of Social Sciences Vol.14 No.2, February 28, 2026

DOI: 10.4236/jss.2026.142028 62 Downloads 644 Views Citations
This article belongs to the Special Issue on Technology and Society
An Empirical Analysis on How the Building Quality, Tourism Attraction and Tourism Public Service Influence the Satisfaction of Tourism Real Estate Consumption (Articles)

Zhiyong Jiang, Jun Li, Dexiang Mei

American Journal of Industrial and Business Management Vol.8 No.8, August 22, 2018

DOI: 10.4236/ajibm.2018.88122 1,443 Downloads 3,171 Views Citations
After-Sales Service and Customer Satisfaction in the Automobile Industry in an Emerging Economy (Articles)

Charles Adusei, Isaac Tweneboah-Koduah

Open Access Library Journal Vol.6 No.1, January 25, 2019

DOI: 10.4236/oalib.1105167 2,380 Downloads 21,112 Views Citations
Research on Theme Park Customer Satisfaction Based on ECSI Model—Taking Shanghai Disneyland as an Example (Articles)

Chen Liang, Chenggang Li

Journal of Service Science and Management Vol.16 No.1, February 9, 2023

DOI: 10.4236/jssm.2023.161002 562 Downloads 4,544 Views Citations
A Framework for Improving Customer Loyalty at Retailers in Jeddah City: A Case Study (Articles)

Hemaid Alsulami

American Journal of Industrial and Business Management Vol.11 No.9, September 18, 2021

DOI: 10.4236/ajibm.2021.119059 879 Downloads 4,832 Views Citations
A Survey and Research on Woolworths Customer Satisfaction (Articles)

Yining Wang

American Journal of Industrial and Business Management Vol.12 No.5, May 27, 2022

DOI: 10.4236/ajibm.2022.125052 1,366 Downloads 13,522 Views Citations
Application Research of Multi-Dimensional Customer Behavior Analysis Model in Precision Marketing (Articles)

Shuotong Dong

Open Journal of Applied Sciences Vol.14 No.12, December 19, 2024

DOI: 10.4236/ojapps.2024.1412235 196 Downloads 1,141 Views Citations
Critique of the Linear-Compensatory Approach in Customer Satisfaction Measurement: An Empirical Study (Articles)

Pushkal Kr. Pandey, Sandra Moffett, Rodney McAdam

Theoretical Economics Letters Vol.9 No.4, April 30, 2019

DOI: 10.4236/tel.2019.94078 1,021 Downloads 2,933 Views Citations
The Application of Shortest Path Model in the Efficiency of the Downstream Distribution: A Case Study of ALIMENS GAS COMPANY (Part A: From Tarkwa to SAMREBOI) (Articles)

Caleb Amamoo-Otoo

Open Journal of Business and Management Vol.14 No.2, February 28, 2026

DOI: 10.4236/ojbm.2026.142052 42 Downloads 197 Views Citations
Research of Enterprise Storage Ecosystem Based on Storage Theory and Nonlinear Discrete Optimization (Articles)

Zixin Lu, Jiaqi Zhu, Yufeng Gui

Applied Mathematics Vol.9 No.6, June 29, 2018

DOI: 10.4236/am.2018.96051 933 Downloads 1,946 Views Citations
Prediction Models for Total Customer Satisfaction Based on the ISO/IEC9126 System Quality Model (Articles)

Kazuhiro Esaki

American Journal of Operations Research Vol.3 No.4, July 12, 2013

DOI: 10.4236/ajor.2013.34037 5,379 Downloads 9,360 Views Citations

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