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DOI
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Affiliation
ISSN
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A Decision-Making Method for Improving Logistics Services Quality by Integrating Fuzzy Kano Model with Importance-Performance Analysis
(Articles)
Qingliang Meng
,
Xuan Jiang
,
Lingling Bian
Journal of Service Science and Management
Vol.8 No.3
, June 1, 2015
DOI:
10.4236/jssm.2015.83034
6,418
Downloads
9,486
Views
Citations
Determinants of the Satisfaction of Students Studying in Private Universities—Application of Kano Model
(Articles)
P. Venkateswarlu
,
Sanjeev Malaviya
,
Muddu Vinay
Theoretical Economics Letters
Vol.10 No.1
, January 17, 2020
DOI:
10.4236/tel.2020.101001
2,337
Downloads
7,817
Views
Citations
Application of Kano Model in Requirements Analysis of Y Company’s Consulting Project
(Articles)
Jiawen Huang
American Journal of Industrial and Business Management
Vol.7 No.7
, July 13, 2017
DOI:
10.4236/ajibm.2017.77064
3,219
Downloads
10,029
Views
Citations
Design of Intelligent Snoring Sleep Pillow Based on QFD-KANO Model in the Context of Consumption Upgrading among Urban and Rural Residents
(Articles)
Qing Yang
,
Yanzhen Miao
,
Jiacheng Zhu
,
Zhuolin Xiao
Journal of Computer and Communications
Vol.12 No.12
, December 19, 2024
DOI:
10.4236/jcc.2024.1212005
137
Downloads
773
Views
Citations
Analysis of Logistics Service Attributes Based on Quantitative Kano Model: A Case Study of Express Delivering Industries in China
(Articles)
Qingliang Meng
,
Nongji Zhou
,
Jian Tian
,
Yijia Chen
,
Fen Zhou
Journal of Service Science and Management
Vol.4 No.1
, March 8, 2011
DOI:
10.4236/jssm.2011.41007
11,425
Downloads
20,989
Views
Citations
A Decision Method for Improving Tourism Industry Service Quality under Budget Constraints
(Articles)
Xiaojun Chen
,
Qingliang Meng
,
Ling Zhang
Journal of Service Science and Management
Vol.8 No.5
, October 29, 2015
DOI:
10.4236/jssm.2015.85079
4,086
Downloads
6,345
Views
Citations
Future Direction and Visual Analysis of Kano Model: A Literature Review
(Articles)
Qingliang Meng
,
Jing Dong
Journal of Service Science and Management
Vol.11 No.4
, August 9, 2018
DOI:
10.4236/jssm.2018.114028
2,614
Downloads
5,690
Views
Citations
After-Sales Service and Customer Satisfaction in the Automobile Industry in an Emerging Economy
(Articles)
Charles Adusei
,
Isaac Tweneboah-Koduah
Open Access Library Journal
Vol.6 No.1
, January 25, 2019
DOI:
10.4236/oalib.1105167
2,392
Downloads
21,216
Views
Citations
A Study on the Product Demand of New Energy Vehicles Based on the Kano Model
(Articles)
Sitan He
,
Yutong Zhang
,
Mingshuo Tian
,
Ruijie Li
,
Ke Chen
Journal of Service Science and Management
Vol.17 No.5
, October 24, 2024
DOI:
10.4236/jssm.2024.175026
255
Downloads
1,411
Views
Citations
User Needs-Driven Service Path Optimization for Beijing Urban Reading Spaces: A Kano Model Perspective
(Articles)
Nanying Qiao
,
Meichen Duan
,
Shasha Ye
Open Journal of Applied Sciences
Vol.16 No.3
, March 18, 2026
DOI:
10.4236/ojapps.2026.163052
43
Downloads
221
Views
Citations
User Demand Analysis of English Word Learning APP Based on Text Mining—Taking the APP
Bubeidanci
as an Example
(Articles)
Wenyi Lin
,
Lingling Lou
Open Access Library Journal
Vol.9 No.5
, May 24, 2022
DOI:
10.4236/oalib.1108696
187
Downloads
1,486
Views
Citations
Fuzzy Mathematical Model for Solving Supply Chain Problem
(Articles)
Yi-Shian Chin
,
Hsin-Vonn Seow
,
Lai Soon Lee
,
Rajprasad Kumar Rajkumar
Journal of Computer and Communications
Vol.6 No.9
, September 20, 2018
DOI:
10.4236/jcc.2018.69007
1,198
Downloads
3,836
Views
Citations
Pricing European Call Currency Option Based on Fuzzy Estimators
(Articles)
Xing Yu
,
Hongguo Sun
,
Guohua Chen
Applied Mathematics
Vol.2 No.4
, March 31, 2011
DOI:
10.4236/am.2011.24058
5,587
Downloads
9,737
Views
Citations
Fuzzy-Neuro Model for Intelligent Credit Risk Management
(Articles)
Elmer P. Dadios
,
James Solis
Intelligent Information Management
Vol.4 No.5A
, October 30, 2012
DOI:
10.4236/iim.2012.425036
7,334
Downloads
11,866
Views
Citations
This article belongs to the Special Issue on
Information System and Management
Research on Module Selection Method Based on the Integration of Kano Module with QFD Method
(Articles)
Hang Liu
Journal of Service Science and Management
Vol.5 No.2
, May 22, 2012
DOI:
10.4236/jssm.2012.52025
4,963
Downloads
8,488
Views
Citations
A New Approach to Intelligent Model Based Predictive Control Scheme
(Articles)
A. H. MAZINAN
,
M. F. KAZEMI
Intelligent Information Management
Vol.2 No.1
, January 27, 2010
DOI:
10.4236/iim.2010.21002
6,339
Downloads
11,022
Views
Citations
Some Actuarial Formula of Life Insurance for Fuzzy Markets
(Articles)
Qiaoyu Huang
,
Liang Lin
,
Tao Sun
Applied Mathematics
Vol.2 No.8
, August 8, 2011
DOI:
10.4236/am.2011.28145
6,033
Downloads
11,141
Views
Citations
Kabbalah Logic and Semantic Foundations for a Postmodern Fuzzy Set and Fuzzy Logic Theory
(Articles)
Gabriel Burstein
,
Constantin Virgil Negoita
,
Menachem Kranz
Applied Mathematics
Vol.5 No.9
, May 22, 2014
DOI:
10.4236/am.2014.59129
6,567
Downloads
9,962
Views
Citations
This article belongs to the Special Issue on
Fuzzy Mathematics
A Trapezoidal Fuzzy Heston Model Calibrated to Copper Futures Prices
(Articles)
Kankolongo Kadilu Patient
,
Kumwimba Seya Didier
,
Panga Lutanda Grégoire
,
Balowayi Bondu Bernard
,
Mwania Wakosia José
American Journal of Computational Mathematics
Vol.16 No.2
, June 11, 2026
DOI:
10.4236/ajcm.2026.162006
17
Downloads
124
Views
Citations
A Fuzzy Model for Evaluating Cultivation Quality of Talents of Software Engineering at the Campus Universities
(Articles)
Yongzhong Lu
,
Danping Yan
,
Bo Liu
Journal of Service Science and Management
Vol.2 No.1
, March 21, 2009
DOI:
10.4236/jssm.2009.21008
5,248
Downloads
9,465
Views
Citations
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