service improvement. - Articles - Scientific Research Publishing

Service Blueprint a Tool for Enhancing Service Quality in Restaurant Business (Articles)

Muhammed Zakir Hossain, Fabiha Enam, Saraj Farhana

American Journal of Industrial and Business Management Vol.7 No.7, July 13, 2017

DOI: 10.4236/ajibm.2017.77065 10,543 Downloads 22,313 Views Citations
Urban Residents’ Evaluation of Domestic Recreation Service Quality in China (Articles)

Yuanhao Qin, Wushuang Fan

American Journal of Industrial and Business Management Vol.4 No.11, November 28, 2014

DOI: 10.4236/ajibm.2014.411074 3,364 Downloads 4,574 Views Citations
E-Governance for Improved Public Service Delivery in Fiji (Articles)

Rafia NAZ

Journal of Service Science and Management Vol.2 No.3, September 10, 2009

DOI: 10.4236/jssm.2009.23023 10,635 Downloads 22,342 Views Citations
The Impact of Total Quality Management on Health Services Improvement, Sana’a Hospitals, Yemen (2017-2020) (Articles)

Khaled Abdoh Almuntaser Ali, Bakery Moussa Addeeb, Abdulwahed Al-Serouri, Saud Mughalles, Yasser Ghaleb

E-Health Telecommunication Systems and Networks Vol.11 No.3, September 22, 2022

DOI: 10.4236/etsn.2022.113008 12,605 Downloads 17,065 Views Citations
Empirical Study on the Impact of User Participation on Service Value (Articles)

Biao Liu, Dong Li

Journal of Service Science and Management Vol.5 No.2, May 22, 2012

DOI: 10.4236/jssm.2012.52017 5,275 Downloads 8,716 Views Citations
Research on the Synergistic Mechanism of Railway Passenger Service Quality Improvement from the Perspective of Brand Leadership
—A Case Study of the “Yuecai” EMU Service Brand (Articles)

Jing Wu

Open Journal of Applied Sciences Vol.15 No.12, December 29, 2025

DOI: 10.4236/ojapps.2025.1512273 44 Downloads 272 Views Citations
A Study of the Intervening Effect of Political Stability on the Relationship between Performance Contracting and Measurement, and Public Service Delivery in Kenya (Articles)

Richard E. Ndubai, Isaac M. Mbeche, Ganesh P. Pokhariyal

Open Access Library Journal Vol.4 No.4, April 25, 2017

DOI: 10.4236/oalib.1103402 884 Downloads 3,939 Views Citations
A Study of the Joint Effect of Performance Measurement, Political Stability and Global Competitiveness on Customer Satisfaction (Articles)

Richard E. Ndubai, Isaac M. Mbeche, Ganesh P. Pokhariyal

Open Access Library Journal Vol.5 No.12, December 27, 2018

DOI: 10.4236/oalib.1104917 455 Downloads 1,420 Views Citations
Quality Improvement Training Framework Adoption at Katutura Hospital in Windhoek Namibia (Articles)

Bernardus Franco Maseke, Bongani Nyathi

Open Access Library Journal Vol.8 No.1, January 29, 2021

DOI: 10.4236/oalib.1106945 333 Downloads 1,549 Views Citations
Sequencing Error Reduction Initiatives in Services (Articles)

Rhonda L. Hensley, Joanne S. Utley

Journal of Service Science and Management Vol.14 No.6, December 29, 2021

DOI: 10.4236/jssm.2021.146041 354 Downloads 1,061 Views Citations
Factors Influencing Patient-Centered Care in the Primary Health Care Settings: The Impact of the Pandemic Crisis and Nurses’ Experience (Articles)

Adepeju Lateef, Euphemia Mbali Mhlongo

Open Journal of Nursing Vol.12 No.3, March 31, 2022

DOI: 10.4236/ojn.2022.123014 711 Downloads 5,243 Views Citations
The Mediating Role of Internal Service Quality between Total Quality Management (TQM) Practices and Health Industry Performance in UAE (Articles)

Ayeda Mattar Al Hosani, Kesavan A/L Nallaluthan, Kamarul Bahari Bin Yaakub

Journal of Service Science and Management Vol.19 No.3, June 4, 2026

DOI: 10.4236/jssm.2026.193014 44 Downloads 172 Views Citations
Going “paperless” in an English National Health Service (NHS) breast cancer screening service: The intriduction of fully digital mammography (Articles)

Sian Taylor-Phillips, Amy Grove, Sharon Hoffmeister, Margot Wheaton, Sarah Coult, Joanne Essex, Janice Hackney, Sandra Di Cioccio, Aileen Clarke

Health Vol.6 No.5, February 27, 2014

DOI: 10.4236/health.2014.65065 6,033 Downloads 8,245 Views Citations
Structural Bioinformatics of Protein & DNA, as Early Stimulation in Basic Education of Rural and Indigenous Communities of Oaxaca (Articles)

Susana Lozano-Muniz, Maria del Carmen Urzua-Hernandez

Engineering Vol.5 No.10B, October 31, 2013

DOI: 10.4236/eng.2013.510B053 3,963 Downloads 5,705 Views Citations
Genetic Variability in Myracrodruon urundeuva (Allemão) Engl. Progeny Tests (Articles)

Daniela Silvia de Oliveira Canuto, Alexandre Marques da Silva, Miguel Luiz Menezes Freitas, Alexandre Magno Sebbenn, Mario Luiz Teixeira de Moraes

Open Journal of Forestry Vol.7 No.1, December 8, 2016

DOI: 10.4236/ojf.2017.71001 1,621 Downloads 3,033 Views Citations
The Importance of Both the Technical and Social Domains in Creating a Culture That Accelerates Improvement in Healthcare (Articles)

Lane F. Donnelly, Karen Frush, John Shook, Peter A. Schein, Edgar H. Schein

Health Vol.12 No.12, December 21, 2020

DOI: 10.4236/health.2020.1212114 813 Downloads 3,323 Views Citations
A Research on Service Recognition (Articles)

Shuliang Wang, Jingru Tian, Shanshan Zou

iBusiness Vol.3 No.1, March 10, 2011

DOI: 10.4236/ib.2011.31010 5,044 Downloads 8,897 Views Citations
An Ubiquitous Service Mobility Mechanism in the Cross Domain Service Framework (Articles)

Jung-Sik Sung, Jongmoo Sohn, Yoon-Sik Yoo, Jaedoo Huh

Journal of Software Engineering and Applications Vol.5 No.11A, November 30, 2012

DOI: 10.4236/jsea.2012.531103 4,240 Downloads 7,820 Views Citations
This article belongs to the Special Issue on Cloud Computing
Service Mediator Model for Value Co-Creation Based on Service Dominant Logic (Articles)

Minh Chau Doan, Kunio Shirahada, Michitaka Kosaka

Journal of Service Science and Management Vol.6 No.1, March 21, 2013

DOI: 10.4236/jssm.2013.61002 5,898 Downloads 9,922 Views Citations
Why Continuous Improvement Programs Fail in the Egyptian Manufacturing Organizations? A Research Study of the Evidence (Articles)

Mohammed Hamed Ahmed Soliman

American Journal of Industrial and Business Management Vol.7 No.3, March 29, 2017

DOI: 10.4236/ajibm.2017.73016 2,138 Downloads 4,552 Views Citations

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