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Psychological Capital, Emotional Labor and Counterproductive Work Behavior of Service Employees: The Moderating Role of Leaders’ Emotional Intelligence
(Articles)
Xiaodan Wang
,
Xiaotong Lian
American Journal of Industrial and Business Management
Vol.5 No.6
, June 26, 2015
DOI:
10.4236/ajibm.2015.56039
4,957
Downloads
7,359
Views
Citations
The Influence of Emotional Labor on Turnover Intention of Hotel Employees: Mediating Effect of Emotional Dissonance
(Articles)
Guifang Fu
,
Ronglu Shen
,
Yimei Wei
Open Journal of Business and Management
Vol.8 No.3
, April 21, 2020
DOI:
10.4236/ojbm.2020.83069
1,647
Downloads
4,617
Views
Citations
Emotional Labor between Supervisors and Subordinates: Literature Review and Future Research
(Articles)
Meng Li
,
Linli Liang
Open Journal of Business and Management
Vol.4 No.1
, January 25, 2016
DOI:
10.4236/ojbm.2016.41015
4,262
Downloads
6,432
Views
Citations
Emotional Labor Strategy of Hotel Frontline Employees: The Antecedents and Consequences
(Articles)
Xiaofen Liu
Journal of Service Science and Management
Vol.10 No.5
, October 26, 2017
DOI:
10.4236/jssm.2017.105034
2,062
Downloads
5,806
Views
Citations
Personality Traits, Burnout, and Emotional Labor Correlation among Teachers in Pakistan
(Articles)
Amna Khalil
,
Muhammad Majid Khan
,
Muhammad Ali Raza
,
Bahaudin G. Mujtaba
Journal of Service Science and Management
Vol.10 No.6
, December 11, 2017
DOI:
10.4236/jssm.2017.106038
2,669
Downloads
6,879
Views
Citations
The Effects of Local Residents’ Emotional Labor on Tourists’ Satisfaction—The Mediating Role of Tourism Experience
(Articles)
Yunxia Shi
,
Xinxin Bao
,
Ruonan Hu
,
Chunhao Ma
Journal of Service Science and Management
Vol.12 No.7
, November 20, 2019
DOI:
10.4236/jssm.2019.127053
807
Downloads
2,539
Views
Citations
This article belongs to the Special Issue on
Hospitality Management and Tourism Studies
The Effects of Service Employees’ Emotional Labor on Customer Loyalty in Wealth Management Service Organization
(Articles)
Yunxia Shi
,
Xinxin Bao
,
Chunhao Ma
,
Wenpei Wei
Journal of Service Science and Management
Vol.13 No.3
, June 10, 2020
DOI:
10.4236/jssm.2020.133033
944
Downloads
4,082
Views
Citations
Emotional Labor as a Mediator between the Relationship of Public Service Motivation and Job Performance of Registered Medical Technologists
(Articles)
Glennie Anne Ordanza Cortez
,
Mica Danielle Sese Averilla
,
Guian Polo Reyes Brotonel
,
Maria Hanna Ava Juanites de Leon
,
Allessandra Mae Ting Lao
,
Karl Louis Caramancion Reyes
,
Amanoden Sharief Sharief
,
Ethan Jerome Ung So
,
Jiovanni Tipay Diaz
Open Access Library Journal
Vol.8 No.11
, November 30, 2021
DOI:
10.4236/oalib.1108066
247
Downloads
2,109
Views
Citations
Division of labor, perceived labor-related stress and well-being among European couples
(Articles)
Emma Hagqvist
,
Katja Gillander Gådin
,
Mikael Nordenmark
Open Journal of Preventive Medicine
Vol.2 No.4
, November 29, 2012
DOI:
10.4236/ojpm.2012.24064
4,673
Downloads
7,568
Views
Citations
Using Labor Market Stocks to Identify Labor Market Flow Nissim Ben David
(Articles)
Ben-David Nissim
Modern Economy
Vol.2 No.2
, May 17, 2011
DOI:
10.4236/me.2011.22021
5,580
Downloads
9,078
Views
Citations
A Study on the Labor Cost of Chinese Listed Companies—Based on the Perspective of Labor Contract Law
(Articles)
Qiong Zhang
Modern Economy
Vol.7 No.2
, February 19, 2016
DOI:
10.4236/me.2016.72018
4,761
Downloads
6,634
Views
Citations
An
in Vitro
Evaluation of Pressure Generated by Programmed Intermittent Epidural Bolus (PIEB) or Continuous Epidural Infusion (CEI)
(Articles)
Silvia Stirparo
,
Stefania Fortini
,
Stefania Espa
,
Antonio Cenedese
,
Giorgio Capogna
Open Journal of Anesthesiology
Vol.3 No.4
, June 4, 2013
DOI:
10.4236/ojanes.2013.34049
6,026
Downloads
9,390
Views
Citations
Thromboelastometry during Labor and after Delivery
(Articles)
Gabriele Tola
,
Silvia Sirparo
,
Luca Ruggeri
,
Giorgio Capogna
Open Journal of Anesthesiology
Vol.3 No.4
, June 4, 2013
DOI:
10.4236/ojanes.2013.34050
4,049
Downloads
6,908
Views
Citations
Knowledge of Fathers’ Support during Labor: From Arabic Fathers’ Perspective
(Articles)
Hala A. Bawadi
Health
Vol.7 No.11
, November 18, 2015
DOI:
10.4236/health.2015.711168
3,290
Downloads
5,131
Views
Citations
Association of Squatting Activities of Pregnant Women during the Antenatal Period and Labor Outcomes
(Articles)
Sharada Manoj Aruna Siriwardena
,
Pulukkuttige Ama Madhushani Perera
,
Janakie Karunasingha
Open Journal of Obstetrics and Gynecology
Vol.14 No.2
, February 29, 2024
DOI:
10.4236/ojog.2024.142026
261
Downloads
2,100
Views
Citations
Emotional Intelligence Is Synergy in Intelligence
(Articles)
Mohammed R. Ahmed
Psychology
Vol.6 No.4
, March 19, 2015
DOI:
10.4236/psych.2015.64042
8,377
Downloads
16,020
Views
Citations
Examining the Competencies of Parents to Teach Social Emotional Learning Skills for Children
(Articles)
Hakan Usakli
Psychology
Vol.16 No.3
, March 19, 2025
DOI:
10.4236/psych.2025.163018
229
Downloads
1,469
Views
Citations
The Collapse of Sacrifice and Quiet Surrender to Care
(Articles)
Bridget Martinez
Health
Vol.18 No.4
, April 21, 2026
DOI:
10.4236/health.2026.184024
12
Downloads
146
Views
Citations
Kerosene-Induced Panniculitis in Iraqi Patients
(Articles)
Khalifa E. Sharquie
,
Adil A. Noaimi
,
Maha S. Younis
,
Bashar S. Al-Sultani
Journal of Cosmetics, Dermatological Sciences and Applications
Vol.4 No.5
, December 2, 2014
DOI:
10.4236/jcdsa.2014.45042
2,708
Downloads
4,434
Views
Citations
Emotionally Competent Behaviors and Nurse Bullying: Is There a Direct Link?
(Articles)
Michelle Doas
Open Journal of Psychiatry
Vol.5 No.1
, January 15, 2015
DOI:
10.4236/ojpsych.2015.51008
5,268
Downloads
7,164
Views
Citations
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