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![]() Creative Education 2012. Vol.3, Special Issue, 1016-102 3 Published Online October 2012 in SciRes (http://www.SciRP.org/journal/ce) http://dx.doi.org/10.4236/ce.2012.326153 Copyright © 2012 SciRes. 1016 “I Wish for More Than I Ever Get”: Employers’ Perspectives on Employability Attributes of Architecture Graduates Susan J. Shannon School of Architecture, L a n ds c ap e Ar c h it e ct u re and Urban Design, The University of Adelaide, Adelaide, Australia Email: [email protected] Received August 30th, 2012; revised September 2 8th, 2012; accepted Octo ber 12th, 2012 This research considers graduate recruitment for architecture graduates. Employers in small, medium and large Australian firms, from the private and public sector were surveyed about their graduate hiring prac- tices. Through distilling the discipline specific Graduate Attributes for all Australian Architecture Schools’ Architecture Programs and generic Graduate Attributes for their Universities, the researcher compiled a questionnaire which was administered to prospective employers of architecture graduates. The results reveal that the possession of technical knowledge is more highly rated as a Graduate Attribute in recruitment than the possession of design knowledge/skills, and that the possession of Computer Aided Design (CAD) representation skills is more important to graduate recruiters of all firm sizes than either technical or design knowledge and skills. The research further revealed that the presentation of a portfolio is a key recruitment tool for employers, and that the demonstration of team work is a highly valued ge- neric attribute for employers. Keywords: Architecture Graduates; Employability; Graduate Attributes; Portfolio; Team Work Introduction This study of architecture graduate employers’ expectations is nested within a broader exploration of the transition of Built Environment and Design graduates from University to the workplace from the perspective of graduates, employers and academics (Savage, Davis, & Miller, 2009). This research study narrows that broader study to a consideration of graduate re- cruitment for Australian architecture graduates. In particular, it seeks to understand architecture graduate (public and private sector) employers’ behavior and criteria in hiring graduates. It evaluates their beliefs in hiring graduates against a simplified summary of the published Graduate Attributes elicited from the seventeen 2010 Schools of Architecture in Australia, as well as the list of employability characteristics developed by the Com- monwealth of Australia Government (Australian Government, 2010). As a result it explores whether a focus on current Graduate Attributes is educating architecture graduates to productive engagement with industry at the point of graduation, and whethe r scarce resources are sufficiently devoted during architectural education towards the attributes currently sought by employers. In particular it focuses on the value employers place on posses- sion of technology and technical skills in the graduate recruit- ment process, both as a measure of future proofing, in the sense of technical skills possibly enabling a more complete under- standing of sustainability and familiarity with technology pro- viding for more effective work practices (Australian Govern- ment, 2010), and as a key discipline-specific graduate attribute along with design skills and computer-aided design (CAD) representation skills. The key terms “employability skills”, and “graduate attributes” are defined within the broader, and then Australian context to better understand these key curriculum drivers in any architectural education. Graduate Attributes Many universities are addressing the importance of employ- ability skills through their graduate attributes (Nair, Patil, & Mertova, 2009: p. 132) which the Australian government had said “provided a framework of generic attributes that ideally every graduate should have” and that “analysis of graduate attributes from a significant number of universities shows that employability skills, as outlined in the Employability Skills Framework may reasonably be seen as a subset of graduate attributes” (Precision Consultancy, 2007: p. 2). The Australian Technology Network (ATN) universities agreed that graduate attributes are “the qualities, skills and understanding a univer- sity community agrees its students should develop during their time with the institution and consequently, shape the contribu- tion they are able to make to their profession and as a citizen” (Bowden, Hart, King, Trigwell, & Watts, 2002). Employability—General Why is employability so important to Universities? Hesketh (2000: p. 46) relates that UK employers’ perceptions that gra- duate education and training exists to prepare students for the world of work and that government, industry and students sup- port this proposition. Hesketh says that employers are dissatis- fied with the attributes of the individuals they recruit from uni- versities. In the Australian context “employability skills are the skills required to not only to gain employment but also to pro- gress within an enterprise so as to achieve one’s potential and contribute successfully to enterprise strategic directions… Sys- tems currently in place hold universities accountable for their ![]() S. J. SHANNON graduates’ success in gaining employment” (DEEWR, 2002 in Franz, 2008: p. 2) At the broadest Australian level, the Graduate Employability Skills Report, presented the findings of a research consultancy which investigated how Universities develop and integrate employability skills into their programs of study; how Univer- sities teach and assess employability skills, and how graduate employability skills might be assessed and reported on (Preci- sion Consultancy, 2007 prepared for the Business, Industry and Higher Education Council). Precision reflects that the Employability Skills Framework “communication, team work, problem solving, self manage- ment, planning and organizing, technology, lifelong learning, and [creative] initiative and enterprise” are seen as highly rele- vant to the needs of industry. “Broadly speaking industry rep- resentatives are satisfied with the technical or discipline-spe- cific skills of graduates, but for some there is a perception that employability skills are underdeveloped. Some employers be- lieve that universities are providing students with a strong knowledge base but without the ability to intelligently apply that knowledge in the work setting” (Precision, 2007: p. 2). Some evidence exists about the extent to which Australian Universities are meeting employers’ broad needs. The longi- tudinal survey of Australian youth (LSAY) (ACER, 2005) com- prises 1995 and 1998 Yr 9 (15 years old) school cohorts sur- veyed in 2006 (when respectively 25 and 22 years old) about their employability skills (eligibility for this part of the survey hinged on whether they had completed a degree or honors de- gree in the previous 12 months). “The proportion of respondents saying that the university course prepared them well or very well for employability skills was lower than the proportion saying that these skills were important/very important for all employability skills. The aver- age gap was just under seven percentage points for the younger cohort but over 11 percentage points for the older cohort. For the 1995 cohort, the gap was largest for teamwork, communica- tion and planning/organization. For the 1998 cohort, the dispar- ity was greatest for communication, initiative and creativity and technology skills” (Precision Consultancy, 2007: p. 35). The data indicates that employability skills are seen by graduates as highly relevant to their roles and that on the whole they believe that universities provided them with the skills they needed al- though slightly less so for the older cohort (Precision Consul- tancy, 2007: p. 36). Precision conclude that Universities and industry, working together, can improve graduates’ employ- ability through a wide range of strategies, including improving and increasing access to Work Integrated Learning (WIL); en- hancing the teaching and assessment of employability skills; and encouraging businesses to provide structured cadetships. They conclude further that through “increasing opportunities for business and higher education to work together to identify, promote, teach, assess and report employability skills” better outcomes would be experienced for all (Precision Consultancy, 2007: p. 5). The Contribution of Graduate Attributes to Shaping Graduates’ Employability The most needed skills in the Australian labor market are the abilities to communicate, analyze and solve problems, work as a team member, tackle unfamiliar problems, and plan one’s work (GCCA, 1999 in Levin & Tempone, 2002: p. 253). Kele- her, Toft & Howard (2006: p. 1) reported that engineering stu- dents returning from work placements favored an integrated curriculum that developed hard skills and soft [generic or em- ployability] skills concurrently, and that this reflected the real- ity of what engineers actually do in the workplace. Nair and Patil (2008) and Nair, Patil, & Mertova (2009) reported on a survey of 109 employers who recruited at least one engineering graduate in the previous 3 years. They found “a significant gap in many attributes between the expectations of industry to what graduates bring to the workforce…The three highest differ- ences were observed for “oral communication skills”, “inter- personal skills with colleagues and clients” and “written com- munication skills”. On the other hand, “broad background gen- eral knowledge” and “general business knowledge” showed the smallest gap between importance and satisfaction” (Nair & Patil, 2008: pp. 77-78). Freudenberg, Brimble & Cameron (2008: p. 159) offered a Professional Development Program (PDP) orientation to work- integrated-learning (work placements) which was “integrated into the degree program and is designed to systematically de- velop students’ learning, employment and generic skills and supplements the theoretical studies”. Crebert (2002) reported that graduates who had experienced some form of work inte- grated learning, were asked to rank the top five contributions firstly the University, secondly their work placement and thirdly their current world of work contributed to their acquisi- tion of graduate attributes (where the graduate attributes for their ranking were a pre-provided list). 1) University: written communication; oral communication; teamwork; analysis; and critical evaluation. 2) Work placement: oral communication; knowledge; written communication; practical and technical experience; and inter- personal skills. 3) Employment: oral communication; written communication; teamwork; assuming responsibility and making decisions; and practical and technical experience/interpersonal skills (tied). (Crebert, 2002: p. 139) In summary, Universities ideally prepare graduates for em- ployment in concert with business, as the complementary pre- parations provide both discipline skills and employability as- pects of the broad sweep of graduate attributes. Where work integrated learning (WIL) or internships are not a feature of the curriculum, Universities alone may not be in a position to pro- vide the ideal preparation, possibly leaving graduates with a shortfall of valuable employability attributes or “soft skills” to take into the work force and to provide as evidence of capacity to potential employers during recruitment, much as academic results and a portfolio provide evidence for the graduate attrib- utes or “hard skills” for architecture graduates. Employability—Architecture Graduates There is a modest literature concerning architecture gradu- ates’ employability, with the benefits of work integrated learn- ing (WIL) being uppermost in author’s minds. Franz (2008) posits that WIL provides an opportunity to marry hard and soft skills—graduate attributes and employability attributes. Savage (2005) defends the role of WIL in developing graduate attrib- utes, saying that the origins of institutionalized learning, as opposed to learning-on-the-job derived from the “belief emerg- ing in the 19th century that universities taught the knowledge (the theory) that was later applied in practice… in the process Copyright © 2012 SciRes. 1017 ![]() S. J. SHANNON denying, or at the very least, devaluing the role of practice as a learning environment” (Savage, 2005 in Franz, 2008: p. 166). Moreover Savage (2005: p. 4) contends that “practice knowl- edge is situated” and advocates “critical engagement with prac- tice… will add to the store of knowledge that a novice can ac- quire prior to graduation”. Savage, Davis & Miller (2009: p. 3) found that “graduates and employers generally agree on the importance of a set of general skills” and that of these skills 16 of the 21 were directly attributed as University developed characteristics. Of critical importance is the belief of respon- dents that whilst “most of the capabilities should be developed at University (76%) versus the Workplace (14%) and Self de- veloped (10%)… University plays a crucial role in ensuring graduates develop lifelong learning skills and attributes that can carry them onto a long a fruitful career, however, professionals and students [surveyed] feel universities are not doing enough to ensure this development occurs” (Savage, Davis, & Miller 2009: pp. 13-14). Drake, Williams & Kingsland (2003) argue that Cowdroy (1990) found in his commissioned research into architecture graduates’ aptitude for practice, that “higher and more consistent skills at entry are required in Architectural Practice”, and that there was “no consensus between graduates, practitioners or employers and the Schools of Architecture as to the skills required of a recent graduate” (Drake, Williams, & Kingsland, 2003: p. 1). In their view, nothing had changed in the intervening 13 years, with schools unable to state what skills their architecture graduates possess, and employers dis- satisfied with the graduates they employ. Williamson (2008: p. 608) concurs that practitioners give preference to students and graduates who already possess practical skills, but that aca- demics continued to prepare students by developing graduate capabilities and life-long learning skills to equip them to sur- vive and adapt. Johnson (1997: p. 11) posited the same thesis 10 years prior to Williamson—that architectural education focuses on a very singular view of what an architect is—“a design architect, pref- erably working in her/his own architectural practice, designing buildings with ‘poetics’”. Whitman, in Wallis, Whitman and Savage (2005: p. 34) stated that “the cooperative education model necessitates a closer relationship between the academy and practice. The authors cited believe that this failure to bring practice and the academy together contributes to the gap be- tween the expectations of practice, and the reality of outcomes from university architectural education”. Government View of Graduate Attributes An Australian Government perspective concerning the quali- ties of architects is presented in the Australian Government’s Job Outlook and Job Guides which are written for an audience of Year 10 students (about to enter their final two years of high schooling) (Australian Government, 2011a, 2011b). The “Per- sonal Requirements” for the occupation “Architects” are those who “enjoy design, [possess] creative flair, [are] able to analyze problems logically, [possess] good communication skills”. The Australian Government Skills Information website (Australian Government, 2010) suggests personal attributes are also impor- tant. They state that two facets to employability skills are val- ued: ‘personal’ attributes (for example, loyalty, enthusiasm, motivation and sense of humor) and “generic” skills of commu- nication, teamwork, problem-solving, initiative/enterprise, plan- ing and organization, self-management, learning, and technol- ogy. This generic skills list is was developed by the Cutler Re- view of Innovation created for the Department of Education, Science and Technology in 2002, and it continued to be valid in 2007 (Precision Consulting, 2007: p. 2). However, recognition of the valid teaching or learning of these employability skills is not unproblematic in the field of architectural education, with Forsyth (2007: p. 3) stating that “graduates have difficulty in recognizing these life skills [analysis, communication, prob- lem-solving, team work] in their fine arts and design tertiary education”. Johnston (1997: p. 2) concurred, noting that in the first 3 years of Course Evaluation Questionnaires [standardized post-graduation surveys of all Australian graduates], architec- ture graduates recorded the lowest satisfaction rating with their course experience “of all graduates in all discipline areas…this seems to be saying that all is not well in architectural education and that there may be a fundamental mismatch between the objectives of architecture schools and the objectives and aspira- tions of architecture students”. The development of the generic skills subset of employabil- ity skills is an aspect of graduate attributes architecture educa- tion providers are addressing throughout Australia, although none have either expressed personal qualities as employability skills on their University Graduate Attributes website listing, nor professed to be able to develop, assess or warrant these personal qualities in their graduates. Is that important for archi- tecture graduates? It does seem that may be the case from em- ployers’ perspectives. Cowdroy (1990: p. 23) reported that personality problems are consistently referred to by graduates, employers and personnel consultants as “the primary cause of dissatisfaction with individual graduates. Graduates and stu- dents often referred to personality problems as the primary cause of dissatisfaction with the office”. The Gap for This Research The gap for this research study is thus identified as deter- mining the contemporary recruitment behaviors of practices which hire architecture graduates with respect to how they pri- oritize the employability skills of graduates (“soft skills”) and graduate attributes of the graduate (“discipline area” skills). Method The research design involved four aspects- the first two of which were conducting literature reviews pertaining to em- ployability attributes and architecture graduate hiring practices. Both are reported in the Introduction. The third was evaluating the published Graduate Attributes for Schools of Architecture in Australia to ascertain what they aspire to produce in a Master of Architecture (M Arch, formerly Bachelor of Architecture) graduate. This is reported in the Results section. The fourth was conducting structured interviews with the Human Resources (HR) manager, or partner/associate responsible for recruitment at 21 large, medium-sized and small architectural practices in Australian cities (Perth, Adelaide, Sydney, Darwin) and re- gional centers in South Australia, and Tasmania. The public service was included through the personnel department or pub- lic servant responsible for selection of M Arch graduates during graduate recruitment in the State public service in a mainland state. The responses of all practices which responded to the invitation for an interview, and who employed graduates, were Copyright © 2012 SciRes. 1018 ![]() S. J. SHANNON included in the results. The interviews were all conducted by telephone, by the researcher. Human Research Ethics Commit- tee approval was obtained for this research. The employment or recruitment factors to be explored in the structured questionnaire (which was administered during the telephone interview) were determined by the results of the lit- erature reviews. The questionnaire employed a 5 point Likert scale to ascertain the importance of each of the factors to the interviewee. The open ended results were transcribed, coded, themed a nd reported thematically. Anonymity was ma intained. Results for Graduate Attributes All Australian Schools of Architecture (Australian Institute of Architects, 2011) were contacted by telephone and email up to three times with an invitation to answer two questions “Do you have published Masters of Architecture Graduate Attrib- utes?” and “Do you have overall University Graduate Attrib- utes?” when Graduate Attributes for their University and Mas- ter of Architecture Program were not evident on their Univer- sity and School or Department websites. Data for non-respon- dents was inferred from their University and Faculty/School websites. Evaluation of the Graduate Attribute data for Schools and Universities revealed a consistency across both domains, and permitted a consolidated list of key employability skills for graduates to be inferred from University Graduate Attributes, and Government employability skills lists, and a list of key Graduate Attributes for M Arch graduates to be inferred from their Program attribute (Table 1). Results and Discussion Interviews with Practice HR Managers and Public Service HR personnel Interviews were conducted with either the HR manager or the partner/associate in charge of recruitment at 21 Australian employers of M Arch graduates ranging from large (>50 em- ployees) national and international firms headquartered in Aus- tralia, through medium sized (20 - 50 employees) Australian firms (who may also accept international commissions whilst this is not a major focus of their work), to small firms (<20 employees) who nevertheless employ graduates, to the Gov- ernment State and Federal Public Service. The firms had offices situated in Australian capitals and Darwin, as well as Tasma- nian, and South Australian regional areas. Interviews ceased when the data repeated and repeated, and no new information Table 1. Rating of Factors prioritized in recruitment of architecture graduates. Question Response on Likert 5 point scale Priorities in recruitment Mean score Portfolio 4.2 On the job experience 3.8 Academic achievement 3.6 Curriculum university 2.9 Which institution of study 2.8 was being established, as the themes emerge from the data in this grounded theory approach (Strauss & Corbin, 1997). Demographi c Da ta Demographic data was collected from interviewees prior to asking the key interview questions. “How many staff in your firm?”; “Do you employ graduates” and “From which Univer- sities’? Size of the Fi rms In order to engage with a broad spectrum of graduate em- ployers, practices interviewed in the private sector ranged in size from 3 to 70 local (and 228 national) employees. Larger practices employed Human Resource (HR) Managers or Per- sonnel Managers. In the public sector, Departments were com- bined with very large numbers—up to 1100—and employed personnel staff with nominated graduate recruitment staff. In small firms the principal was responsible for graduate recruit- ment and selection. In larger firms, dedicated specialist HR staff were employed. Employement of Graduates All architectural firms’ data reported herein either have in the past, or currently employ graduates, as did public sector em- ployment sections. Reasons given for not currently recruiting graduates within the private sector were the general Global Financial Crisis-led downturn, to, in the public sector, the downsizing of the public sector and outsourcing. One large national and international firm reported that they never see a graduate for the first time, preferring to build a relationship with senior students from whom they selected their graduate intake, once they knew their potential, character and cultural fit. Recruitment from Particular Universities No clear sole theme emerged. The themes which emerged from coding and analyzing all responses were that for some employers local Universities were preferred and supported; that the University of recruitment choice for some employers was context dependent “It depends on why we’re recruiting—what we’re looking for”; and that for some employers particular University’s graduates were preferred due to the desirability of a particular skill set: “I’ve always needed graduates who have some research capability—capacity of graduates to have a phi- losophical position—students developed research capacity dur- ing Professor X’s time”; and for the same reason particular University’s graduates were not employed due to them lacking required skills “Uni Y is not addressing what employers are looking for”. Priorities in Recruitment In this section of the interview respondents were asked to rate the factors they prioritized in recruitment on a 5 point Likert scale where 1 = not important at all; 2 = unimportant; 3 = neither important nor unimportant; 4 = important and 5 = critically important. Copyright © 2012 SciRes. 1019 ![]() S. J. SHANNON Results from the analysis of their data are shown in Table 1 below for Priorities in Recruitment Questions. Each factor was rated independently of all others. In summary the portfolio was considered most important as a recruitment tool whilst the candidate’s on-the-job experience and academic achievement were considered slightly important. The curriculum of the institution and the institution of study were less than important. The reasons given for these ratings are explored thema tically. Importance of the Graduate’s Portfolio Four themes emerged from the portfolio’s highest ranking in recruitment priorities. The portfolio shows skills as “a window to their skills”, but there were wary employers wondering who did the work. They believed the portfolio must be verified to state the extent of a student’s participation. Graduates must be able to present their work by making an adequate and relevant presentation and they must possess the ability to talk about their work. Employers wanted a range of skills revealed not just CAD presentation renderings as they stated the content has to be honest, their own work, not just CAD: “but the difficulty is it’s all presentation, not the real world”. Experience of the Graduate “On the Job” Employers’ responses grouped into these themes: that graduates [per se] were not employed—students develop a relationship with firms prior to graduate recruitment “We do not advertise for graduates. Students employed in our business may become graduates employed in our business” through to unconcern for on-the-job experience—we do not expect it— “We can train, coach and mentor them so this is not that impor- tant to us”. Their previous employment history provides a win- dow to their employability for our practice “If it’s available it would swing my decision towards employing them”/although other employers felt that a substantial employment decision needs to be linked with an internship rather than employment history —“Interviews are OK as an initial indicator, but the only way of really knowing them is through an internship—it’s how I’ve recruited everyone in the past.” Academic Achievement of Graduate Several themes emerged when considering how important academic achievement was in recruitment. Reputation/market perceptions “we take Honors reasonably seriously. Conferral of an Honors degree is seen as a good thing”; the relationship of University academic transcript to future performance indica- tion “because what we look for is evidence”; whilst other em- ployers differed citing their belief was that there was a lack of relationship between University grades and professional suc- cess: “Quite often people who have scraped through succeed in the profession”. Employers welcomed the insight into a candi- date “to see their grades, what they’ve excelled at”. Regional employers felt that they were already restricted in who I can employ (regional) “Situation for recruitment is desperate” and therefore disregarded academic achievement. Curriculum of the Institution Coding and analysis revealed four overarching themes: Looking for evidence of Work- Integrated-Learning [WIL]: “Yes, it is industry exposure. Knowing they’ve done a good stint in a comparable practice” was valued in curricula which had WIL. Important but hard to discover: “Not always easy to discover. It’s important.” I don’t know how I’d know: “Unknown—I have no idea about these things”. Employers recognize that there is a gap between University curriculum and what we do in/need for practice: “To be honest, Universities are a lot more theoretical, we accept that”. Institution of Study Three overarching themes were revealed. Recruit from all/unimportant: “doesn’t matter”. Recruitment for particular slant of curriculum: “[their graduates are] practically oriented” and recruitment locally but would recruit more widely: “we’ve had graduates from both [local] Universities, that’s who applies, if we had grads from other Universities apply we’d consider them”. Employability Skills In this section of the interview respondents were asked to rate each capacity on the Commonwealth of Australia’s agreed list of “employability skills” (Australian Government, 2011b). These lists are also universally found in this form, or another similar form, amongst all Universities’ graduate attributes. All of these employability skills, (or attributes or capacities) were rated as more important than neutral (Likert 3) and five of them more than important (Likert 4). There is strong evidence here of the Commonwealth’s oft repeated message that these generic skills are very important in recruitment, indeed as im- portant as discipline area skills (Table 2). Team Work Rated mean 4.4, between important and critically important, this was the highest rating given to any of the employability skills, and was generally rated 5, or 4 by respondents. Coding and analysis of all responses revealed two overarching themes: architecture is a team based production process “it’s collabora- tive”/“Architecture is a team based process”; and that personal- ity traits such as team work were hard to evaluate at an inter- Table 2. Rating of employability skills prioritised in recruitment of M Arch graduates. Question Response on Likert 5 point scale Employability Skills Mean Score Employability Skills 4.4 Self Management 4.2 Communication Skills 4.15 Creative Inititative and Enterprise4.13 Planning and Organisation 4.08 Problem Solv ing 4 Technology 3.9 Lifelong learning 3.8 Copyright © 2012 SciRes. 1020 ![]() S. J. SHANNON view “need referee’s reports”/“Hard thing to know from inter- view—got to take a chance—but important”/“Important but never really know what you’re getting”. Self-Management This attitude or personality trait was also rated highly by re- spondents at mean 4.2 (more than important) although the ca- veat for employers was “I know it’s important but how to as- sess it in an interview—the referee’s report is important” and from another that “You learn it in practice”. Coding and analy- sis of all responses revealed that business-like time management is highly valued but whilst employers know that it is important, it is hard to evaluate in an interview and from other employers that they are not expecting it to be taught at University “you learn it in practice”. Communication Skills Communication skills were highly valued at 4.15 on the 5 point Likert scale, and employers did feel that through the in- terview process oral communication skills were more easily gauged, although in larger offices, it was not absolutely critical, as “there’s a role for everyone”. The four overarching themes which arose were that it was unusual to find good communica- tion skills in a graduate; that all communication skills are im- portant (oral, written and graphic); and that it is context de- pendent on their role whether good [oral] communication skills are important at graduation and finally that communication is a two-way process with the office also needing to be a good communicator back to the graduate, or assist graduates from alternative language backgrounds. Creative Initiative and Enterprise Unsurprisingly in such a creative field as architecture, this attribute was highly valued in graduates—more than important at 4.13: “we target creative design and innovation” said one large employer, although another medium-sized employer said they rated it a 4, but recognized it was “important but impossi- ble to pick”, and by government hirer “3 - 4”—“how to judge it in the early stages?” The five themes which emerged are targeting creativity; key skill for professional advancement; cannot pick it (especially in an interview); that at graduation it is early in creative career to display creativity and “we rely on teamwork”—so not everyone needs it “in employing a graduate it’s not critically important— good organizational skills may be just as important in a team work context”. Planning and Organizi ng Problem Solving This aptitude was rated 4, almost as highly as creative initia- tive and enterprise and planning and organizing with which it has something in common. Theming revealed that problem solving was hard to evaluate in an interview; that it is a skill of the profession—“problem solving is critical as they have to solve their own problems in projects they manage; [One of my] principal complaints is that they come with a problem, not a solution—go away [I say]” and by some that it is not initially important and can be developed within the office. Technology This aspect of a graduate’s portfolio of skills was rated slightly less than important at 3.9, once interviewees under- stood it was not a question about representation and CAD skills as much as a question about “attitude to technology” or the “propensity to keep up with technology” which was how the researcher explained it to interviewees—keeping abreast of new technologies and being able to exploit appropriate technologies in the service of their employers. Whether employers are in a position to develop graduates’ technology skills through inter- nal or external training affects how highly employers rated it as a skill in their hiring. Three themes emerged : Attitude to tech- nology—the propensity to keep up with technology; graphics technology—highly valued, fast changing, the University needs to do the training as it is hard to access external training; and in-house training to synthesize knowledge of technology. Life-Long Learning Of the eight official Commonwealth Graduate Attributes, this ranks the lowest, but is nevertheless slightly important at Likert 3.8: “all architects have got lifelong learning”. The reason for this lowest ranking is that respondents universally stated that it was almost impossible to evaluate—so therefore it cannot be critical as a skill in ranking graduates for hiring. Emerging themes were that it’s an attitude; the indicator for which is graduates’ interest in the profession; that it is essential for our profession “all architects have got LLL”; which then presents a cost to the employer and that evaluation was difficult “How do you check this out in a grad?” Graduate Attributes—Discipline Area Skills From the aggregated means, respondents believed that tech- nical skills were marginally more important than design skills, whereas the perceived wisdom in some Schools’ curriculum, through literature (e.g. Johnson, 1997) and the amount of coursework time devoted to them, is that Design and Represen- tation skills are t he skills cr itical t o graduates a nd the profession. This research found that employers, from a wide range of prac- tices, and practice sizes, highly prioritise the demonstration of sound technical skills in graduate recruitment, at least equally with design skills (Table 3). Rated more than im portant mean 4.08 in graduate recruitment, planning and organising was seen by employers as a graduate’s own business. Employers interviewed thought it was important, but hard to gauge in an interview. Five themes emerged: from some, that it was neither important nor unimportant due to delegation “we delegate to gradua tes”; from o thers autonomy “If they can’t organise themselves…”; and that planning and or- ganising is an important d esign skill to allow enou gh time for the scheme to be refined and finally that this attribute cannot be evaluated in an interview which leads to probation “Never sure until we see it. Often give probation”. Respondents rated CAD Skills as at least equal to, or more important than, technical or design skills in graduate employ- ment. All firms rated CAD Skills as 4 or 5 saying they were “vital”; “essential” or “you need CAD to get a start”. “It’s im- portant for graduates to come into the office conversant in CAD skills—not just creating working drawings—but 3-D—doing shadow diagrams and streetscapes” (smaller employer). The Copyright © 2012 SciRes. 1021 ![]() S. J. SHANNON Table 3. Rating of discipline area skills prioritised in recruitment of M Arch graduates. Question Response on Likert 5 point sca le Discipline Area Skills Mean Score CAD Computer Aided Design 4.4 Technical Skill s 4.0 Technical Skill s 3.9 most typical view w as expressed by a small firm “CAD skills is a 5. That’s the only way they’ll get in the door. When we gradu- ated, we could draw. That’s the only way we were employed. Now their CAD skills are the only way they’ll be employed”. Another small employer said “Revit is compulsory”. Generally Revit and Building Information Management (BIM) was not a skill employers were looking for at this stage—although be- lieving that BIM would eventually supplant CAD. Two of 21 employers already used Revit in lieu of AutoCAD. Interviewees from the medium sized firms (20 - 50 staff) held slightly different perspectives, with one employer equally valuing CAD Skills along with Design and Technical skills, whereas another was looking to develop technical skills within the firm. Smaller employers (less than 20 staff) n eed to recruit ca refully, to suit their pr act ices ’ exa ct n eeds now and for the future as th e y are often unable to share the work between a team of several employees who have different strengths in design, technical or representation skills: “they [employees] need to be good at a whole lot of things”. Summarising the employer perspective of small practices was the view that graduates needed to be job-ready with the understanding of how to convert theoretical design knowledge to technical outcomes. Employers agreed about the importance of technical skills but differed in whether they thought they should be acquired at University or not: [graduates must be able to] “demonstrate how buildings go together—[they] tend only to pick that up in the first 5 years [in their education] or “[my expectation is] basic, but I wouldn’t be expecting anything beyond what they’ve been taught at University”. Another employer said that s/he rated technical skills as a 4, as her/his expectation, and that is what s/he wants, and is not getting, stating that in terms of technical skills “I wish for more than I ever get”. A senior member of the profession said in regards to technical skills, that “these days [it’s] critical—the potential to be developed—as opposed to just possessed by a graduate”. This then also links to propensity for lifelong learning. This implies is that as well as understanding how to design and put a building together technically, graduates employed in smaller practices must also be able to represent that building themselves, whereas in larger practices possibly more special- ized representation staff are employed. The analysis of CAD skills coding revealed that possession of sound CAD skills is considered a key graduating skill for employment; that a familiarity with a variety of platforms is necessary; and that a very few exceptional employers may look beyond CAD skills in employing grads—but most prefer an all rounder. Over all practice sizes the five themes resulting from analysis of technical skills were that as an essential understanding of how buildings go together and that graduates need to be proac- tive in learning technical skills; as a developing skill as opposed to one already possessed, equal with design skills. Analyzing design themes saw that design is a core profes- sional skill: “Really important—ideas and an ability to commu- nicate—it is what we do [as a profession]”; it is an in-demand skill; that whilst important it is rare “it’s important but abso- lutely rare—wouldn’t expect to find it in more than 1 in 3 or 1 in 4 graduates” and, although not everyone will be a design architect “not everyone’s going to be a design architect but need to have a sensitivity & interest” it is an integral part of practice. Design skills need to be balanced with more pragmatic skills: just draw it up/detail it “the principal architect produces all the designs” and that design needs to be balanced with other skills “because generally a graduate in our very small office is an all rounder”. In some ways possession of strong technical skills underpins graduate employment opportunities as CAD skills are now the industry standard and not all employers are looking for/ or in- terested in employing designers—preferring graduates with solid range of other skills, and a sensitivity to design. However, having said that, some employers recruit foremost for gradu- ates’ design skills, declaring that they can develop technical skills, but rely on graduate’s possession of design skills. Conclusion Should Universities and Schools of Architecture be more re- sponsive to national (Government) goals and industry focus through developing curriculum to support the current desires of employers? Or is it sufficient to understand employers’ current priorities in recruitment but not necessarily proactively or reac- tively respond to them? The solution may lie somewhere be- tween. Without aspirational Graduate Attributes, Universities and M Arch Programs cannot declare their role in developing graduates responsive to future employers’ needs. But with the statement of aspirational Graduate Attributes derives an obliga- tion to pay more than lip service to them—to rationally and explicitly show the ways, and the places in the curriculum where those Attributes are developed, rehearsed and assessed (Shannon & Swift, 2010) if the University intends to warrant that its graduates possess those Attributes. These interviews have revealed that employers consider some of the so-called employability skills to be aptitudes or personality characteristics, which no employer declared they could instill or pre-judge in a graduate—just as no University suggested it could teach them—or perhaps more accurately warrant students have learned them in the sense of learning as transformational. Indeed, employers spoke in conclusion about those indefinable learning (in life) attitudes which are their key recruitment factors—character, broader interests and attitude. One stated: “We do no not advertise for graduates; we have a planned and orderly rate of 1 graduate per annum in our graduate re- cruitment process. Students are employed in our business—and they become the graduates who are employed in our business. Our top three requirements are 1) character and cultural fit; 2) demonstration of employment history; 3) adequate and relevant portfolio (nationally profiled large employer). Copyright © 2012 SciRes. 1022 ![]() S. J. SHANNON Copyright © 2012 SciRes. 1023 Another employer of a different scale, with 12 employees, said that “in looking at the raw recruit, I am critical of some of the people who come out of University. They are not rounded, or well educated—in all the sorts of areas to be interesting peo- ple—people with a broader interest. University is there to teach them the fundamentals, in practice we finish them off”. A larger employer with 22 staff said that “[I] can’t teach attitudes—but I am looking for openness, willing to learn, ready to learn. If someone has the right attitude…We’ve got some great gradu- ates—not from privileged backgrounds”. An employer with 3 staff commented that “we find a lot of people have additional tertiary qualifications—lifelong learning and skills. They must have a personality fit with a small group of people and not just the office—with our clients and in public consultations.” This was also the sentiment expressed by another small prac- tice: “I appreciate a graduate who has had a well rounded edu- cation—has an intellectual capacity. So often there is interest in ‘earning a living’ but what I am looking for is an interest in architecture—philosophically or internationally—even if they pursued other intellectual capacities, for example music. 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